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Walser Toyota

Bloomington, MN

Overview
Employees
Reviews
Vehicles
4.2
4,156 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 4,156 reviews

January 04, 2026

Great service, but way too expensive for an oil change, even with the coupon I received in the mail. More

by kdlawton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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Jan 04, 2026 -

Walser Toyota responded

Thank you for taking the time to share your feedback. We’re glad to hear you received great service, but we understand your concern regarding the cost of your oil change—even with a coupon. Pricing can vary based on vehicle type, oil specifications, and factory-recommended services, but that doesn’t mean your concern isn’t valid. We’d appreciate the opportunity to review your visit in more detail and make sure everything was clearly explained and aligned with the value we aim to provide. Please feel free to reach out to Brian Rutscher, Service Manager, at 952-256-2041 (call or text). He’d be happy to look into this with you and discuss your experience further. Thank you again for the feedback—it helps us improve.

January 02, 2026

Emily was awesome, very courtesy and on top of all service to be completed many thanks to here. More

by jomartay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Report | Print
Jan 02, 2026 -

Walser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Walser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 02, 2026

I wrote a review and Michael Wiggins responded to it. Please see him for the review. More

by stoltz21763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
See service advisor named in my receipt
Report | Print
Jan 03, 2026 -

Walser Toyota responded

Thank you for the follow-up and for bringing this to our attention. We understand your feedback appears to be related to a service experience, and we appreciate the opportunity to address it. We’re glad Michael Wiggins was able to connect with you, and we want to ensure everything has been fully resolved to your satisfaction. If there are any remaining questions or concerns, our Service Manager Brian Rutscher would be happy to assist you directly. Brian can be reached at 952-256-2041 (call or text). Once everything has been addressed, we would truly appreciate it if you’d consider updating your review. Thank you for giving us the opportunity to make things right.

January 01, 2026

Salesman very kind and knowledgable assiting and answering my questions. I will recommend to my friends More

by grosswanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jan 02, 2026 -

Walser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Walser Toyota.

January 01, 2026

It is not as good as Luther since they wash the car for free. A More

by Si_6127220152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Jan 01, 2026 -

Walser Toyota responded

Thank you for taking the time to share your feedback. We understand how complimentary services—like a car wash—can factor into the overall experience, and we appreciate you sharing that perspective. Your comments are helpful as we continue to evaluate how we deliver value to our guests. If you’d like to discuss your visit further or share additional details, please feel free to contact Dylan Fisher, Service Manager, at 612-867-3925 (call or text). Thank you, Team Walser Toyota

December 31, 2025

Salesperson was very knowledgeable about the features of the Telluride. Was very attentive and thorough in addressing my questions. More

by JMCGLENNEN
Recommend Dealer
Yes
Employees Worked With
Rich Schepler
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Dec 31, 2025 -

Walser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 31, 2025

Good service but prices went up too much from 3 years ago even when considering inflation and tariffs. More

by Jaym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
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Jan 01, 2026 -

Walser Toyota responded

Thank you for taking the time to share your feedback. We’re glad to hear you had good service, and we understand your concern regarding pricing changes over the past few years. Costs across the industry have increased for a variety of reasons, but we know value and transparency matter. Your feedback is helpful as we continue to evaluate pricing and how we communicate it to our guests. If you’d like to discuss your visit or have questions about pricing, please feel free to contact Brian Rutscher, Service Manager, at 952-256-2041 (call or text). Thank you, Team Walser Toyota

December 31, 2025

We just bought a 2026 Toyota BZ electric vehicle. I have mixed feelings about the process. On a positive note, our salesperson was friendly and kept us in the loop on the delivery process. The pro More

by gary@firesidecounseling.net
Recommend Dealer
No
Employees Worked With
Stanley Joseph, Michael (Stanley's boss)
Report | Print
Jan 01, 2026 -

Walser Toyota responded

Thank you for taking the time to share this detailed feedback, and congratulations on your new 2026 Toyota bZ. We appreciate you recognizing your salesperson’s communication throughout the delivery process. That said, we’re genuinely sorry for the challenges you experienced at pickup. Delivering an electric vehicle that wasn’t fully charged—and the inconvenience that followed on your first day of ownership—is not acceptable. You’re also right to expect strong product knowledge, especially with newer EV technology, and your feedback reinforces the importance of continued education and preparation around vehicles like the bZ. We also regret that the follow-up you were promised did not occur as expected. If you’d like to reconnect, please feel free to reach out to Adam Heeren, Sales Manager, at 763-458-0948. Adam personally drives a Toyota bZ and would welcome the opportunity to follow up and ensure your concerns are fully addressed. Thank you again for the candid feedback—it helps us improve the experience for all future guests.

December 30, 2025

service job was incomplete and I was told to look inside my car for the missing part Did not feel right - when I went back to get it fixed I was given a hard time during car intake However my car wa More

by _
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t want to share - don’t like employees to be affected
Report | Print
Jan 01, 2026 -

Walser Toyota responded

Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced, particularly being asked to search your own vehicle for a missing part and the interaction you described during intake. That is not the experience we expect our guests to have. We’re glad the issue was ultimately resolved, and we appreciate you bringing this to our attention so we can review it internally and continue to improve. If you’d like to discuss this further, please feel free to contact Dylan Fisher, Service Manager, at 612-867-3925 (call or text). We value your feedback and the opportunity to learn from your experience. Thank you, Team Walser Toyota

December 29, 2025

I can in because my right wiper quit working after they went out of synch and smashed together. Have a warranty so I was hoping they would fix the issue because this is the 3rd time the bolt came loose an More

by todd.caven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Report | Print
Dec 30, 2025 -

Walser Toyota responded

Todd, thank you for taking the time to share this feedback. We’re sorry to hear about the continued frustration with your wiper issue, especially given that this has occurred more than once. While replacing the wiper blades may have addressed part of the concern, leaving with streaking on the driver side is not acceptable and suggests the repair should have been more thoroughly tested before returning the vehicle to you. We understand why this would be disappointing, particularly when you were expecting a more complete and lasting solution under warranty. We appreciate you bringing this to our attention so we can address it properly. If you’d like to discuss this further or have us take another look, please feel free to contact Drake Vangness, Service Manager, at 206-316-6255 (call or text). We’d welcome the opportunity to make this right. Thank you again for the feedback. Team Walser Toyota

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