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Walser Toyota

Bloomington, MN

Overview
Reviews
Vehicles
4.2
4,181 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 4,181 reviews

February 02, 2026

We enjoyed working with Wa and consider ourselves lucky to have had his help in finding our new car. More

by Dianemastel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wa
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Feb 03, 2026 -

Walser Toyota responded

We’re delighted to hear our team made finding your used Toyota RAV4 Hybrid a smooth experience. Thank you for your 5-star rating and for sharing this positive feedback. We appreciate your trust and look forward to helping with any future needs.

February 02, 2026

Oil change took over two hours. They refused to provide a 7min ride to work. More

by Srg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Halford
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Feb 02, 2026 -

Walser Toyota responded

Thank you for sharing this feedback. We’re sorry your oil change took longer than expected and that we didn’t provide the transportation support you were hoping for. For a routine visit, that timing and experience missed the mark. Your comments are being reviewed with our service leadership so we can improve both wait-time expectations and how transportation options are communicated and offered. We’d appreciate the opportunity to connect with you directly and make this right. Please contact Dylan Fisher, Service Manager, at 952-300-3951 (call or text). Thank you for bringing this to our attention.

January 30, 2026

aleck, was super helpful, he try the best he can to get my concern resolved with the car. He help and update me where the status is at with the vehicle. It did take 2 hours, However, it was still worth the More

by shengmoua4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleck, Wa kou hang
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Jan 30, 2026 -

Walser Toyota responded

Thank you for your kind words for Aleck and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Walser Toyota.

January 28, 2026

Jack was awesome. It was very busy that day and even though the actual service on my car was very slow, Jack was working hard More

by carlsontmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Jan 28, 2026 -

Walser Toyota responded

Thank you, Carl! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Walser Toyota.

January 27, 2026

A very good experience. Friendly and prompt service. A very well organized and smooth process. More

by 1934myron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember sorry
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Jan 27, 2026 -

Walser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 27, 2026

Excellent customer service in routine maintenance and inspection service and new battery, also worked with the parts department to buy a paint pen to fix a couple of scratches on. Again, excellent and f More

by LDM6915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Anne
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Jan 27, 2026 -

Walser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Walser Toyota!

January 27, 2026

I think that It took a long time for the job to be done. The tires were not in the store the day I brought the car in More

by pgeorge2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name
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Jan 27, 2026 -

Walser Toyota responded

Thanks for sharing about your experience with Walser Toyota. We appreciate your business and hope to see you again!

January 27, 2026

I appreciate the friendly service and over experience at the dealership. My son and I enjoyed the experience and are happy with our purchase. The staff is very friendly, responsive and trustworthy. More

by chuck2226
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Danh
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Jan 27, 2026 -

Walser Toyota responded

Thanks for sharing about your experience with Walser Toyota. We appreciate your business and hope to see you again soon!

January 27, 2026

They did a very professional job analyzing my car issue. They discovered my tail light problem but had to order parts. . More

by leebw53
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
Report | Print
Jan 27, 2026 -

Walser Toyota responded

Thank you for taking the time to share your experience! We’re glad to hear our service team took a professional and thorough approach in diagnosing the issue and keeping things moving forward while the parts were ordered. We appreciate your patience and look forward to getting everything completed as quickly as possible. Team Walser Toyota.

January 26, 2026

The problem wasn't fixed. They blamed Toyota. Their recommendation was just avoid using the unit that was malfunctioning. It was a frustrating waste of time that damaged my re More

by KIRK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Taylor, Dylan (Service Manager)
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Jan 27, 2026 -

Walser Toyota responded

Kirk, thank you for taking the time to share this feedback — I’m genuinely sorry for your experience. What you described is not how we expect issues to be handled, and recommending that a customer simply “avoid using” a malfunctioning feature is not an acceptable outcome. I understand how frustrating that must have been, especially when it impacted your confidence in Toyota and our service team. We take responsibility for making sure concerns are clearly explained, ownership is taken, and a proper path forward is provided — even when a repair involves Toyota directly. I appreciate you bringing this to our attention so we can address it and improve. I’d like the opportunity to review this personally and see how we can make things right. Please reach out to Brian Rutscher, Service Manager, at 952-242-9041 (call or text) so we can better understand what happened and discuss next steps. Thank you again for the honest feedback.

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