Walser Toyota

5 star go to wa kou he’s a great person - easy communication, very helpful- has the right answer to all questions. communication, very helpful- has the right answer to all questions. More

Reliable, nice customer service and commitments. Have a several options towards thier product and service, Have a several options towards thier product and service, More

They took care of me in a timely manner and were courteous. The waiting area was nice. courteous. The waiting area was nice. More

Service was great, check in was a bit confusing, but overall great facility and great customer care services. overall great facility and great customer care services. More

I love Toyota 1794 tundra 2025, very good very nice very smoky to driver on the road smoky to driver on the road More

am extremely disappointed with my experience with this walker Toyota dealership in Bloomington Minnesota. This is actually the first time I have ever felt the need to leave a bad review for a Toyota deal walker Toyota dealership in Bloomington Minnesota. This is actually the first time I have ever felt the need to leave a bad review for a Toyota dealership, but the way I was treated was unacceptable. My vehicle was brought to the walser Toyota dealership in MN a few days ago for a Toyota recall involving the mass airflow sensor. I trusted the dealership to properly complete the recall repair, and I was told that the issue had been fixed. Only TWO DAYS later, my check engine light came back on. I stopped at a local auto repair parts shop to have the vehicle checked, and they found a diagnostic code related to the mass airflow sensor—the exact issue that I had just taken my vehicle to the walser Toyota dealership to have repaired under the recall. So I brought the vehicle back to the dealership today and explained the situation. I told them that the check engine light had returned and that the code was again related to the mass airflow sensor. They took my vehicle and told me they would check it out with ZERO CHARGE. About 40 minutes later, they came back and told me that the technician had gone deeper into the diagnosis and that it would now cost $165 for diagnostics. I declined the $165 charge because I had already brought the vehicle back for the same issue immediately following the recall repair. They agreed and said they would bring my vehicle back to me. Then, when they brought the vehicle around, they suddenly told me I had to pay $129 because, according to them, they had told me about the $129 charge. This was extremely frustrating because I was originally told they would check the vehicle with no charge, and I had already declined the additional diagnostic fee. I questioned the charge and asked to speak with a supervisor. Unfortunately, the supervisor was rude and disrespectful. I requested to speak with someone else, and another person came out, but I was treated the same way—rude, disrespectful, and unwilling to properly address my concerns. This entire experience was unacceptable. I brought my vehicle to an authorized walser Toyota dealership because I expected professional service, honest communication, and proper treatment. Instead, I feel like I was being charged for a problem related to a recall that had supposedly already been repaired, and I was treated poorly when I questioned the charges. I have never had to leave a review like this for a walser Toyota dealership before. But based on this experience, I cannot recommend this walser Toyota Bloomington dealership. Customers deserve clear communication about charges BEFORE work is performed, especially when they are returning for the same problem shortly after a recall repair. Very disappointing experience. I hope Toyota takes a serious look at how this walser Toyota dealership handles recall repairs, diagnostic charges, and customer concerns. More

I loved this dealership! Everyone one was go kind and extremely helpful. This was my first very big car purchase and they make everything super easy and made me feel confiden Everyone one was go kind and extremely helpful. This was my first very big car purchase and they make everything super easy and made me feel confident and comfortable with my purchase! Sam Barnes was my sales associate and he was amazing! Super easy to talk to and understood everything that I needed and was looking for! More

Excellent service! Friendly techs and awesome waiting area with water, popcorn and coffee and tea. Friendly techs and awesome waiting area with water, popcorn and coffee and tea. More

i would rather speak to an actual human that can set up an appointment for me rather then pam😭. but other then the ai everything was great didn’t stay to long as a waiter and my advisor was kind an appointment for me rather then pam😭. but other then the ai everything was great didn’t stay to long as a waiter and my advisor was kind More

The service took a long time. Nobody followed up to provide feedback. I had to call multiple times to get an update as to what was happening and the status. Nobody followed up to provide feedback. I had to call multiple times to get an update as to what was happening and the status. More