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Walser Polar Mazda
White Bear Lake, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I liked the idea of the video-you can go home with the knowledge that everything has been checked. This just shows how much you value your customers and the attitude of all is a very encouragement to cont knowledge that everything has been checked. This just shows how much you value your customers and the attitude of all is a very encouragement to continue coming a letting you take care of my needs More
We have always had excellent service and the added video by the mechanic as he does his walk-through is very helpful. We are now going to bring our Hyundai here for service, also. Jim Glomstad was our Servi by the mechanic as he does his walk-through is very helpful. We are now going to bring our Hyundai here for service, also. Jim Glomstad was our Service Advisor and was great as usual. More
The dealership had the tires I needed when I was in a pinch, was able to get me in right away, and provided me with a loaner car. I was also able to take advantage of a great tire promotion. James has a pinch, was able to get me in right away, and provided me with a loaner car. I was also able to take advantage of a great tire promotion. James has always been great at solving my problem, and is very accommodating in the process. Communication is excellent. More
We had a great experience buying and trading in our 2016 Chevy we got a great deal and love the new car. We brought it back to get a couple of add one and got a loaner car for the day. Chevy we got a great deal and love the new car. We brought it back to get a couple of add one and got a loaner car for the day. More
I was so pleased with my recent visit to your dealership! James Glomstad was very polite, nice and honest! I had forgotten about the oil changes I was given during the purchase of my vehicle, I paid for my p James Glomstad was very polite, nice and honest! I had forgotten about the oil changes I was given during the purchase of my vehicle, I paid for my previous one. I enjoyed the video from the service department, great idea! All in all a great experience! More
On time and finished in the time frame promised. Explained everything in detail including prices. Even drove my car out of the bay for me. Explained everything in detail including prices. Even drove my car out of the bay for me. More
I have purchased my last 3 vehicles through Bret Juedes and his outstanding team at Walser Polar Mazda and could not be more satisfied with the customer service I have received! I have highly recommended and his outstanding team at Walser Polar Mazda and could not be more satisfied with the customer service I have received! I have highly recommended them to others. More
Always great,timely and reasonably priced service. The tech’s keep you posted on the status of the work and if any additional work is recommended. tech’s keep you posted on the status of the work and if any additional work is recommended. More
The only Mazda dealership I will go to. I first came to this dealership in 2019 for my first CX5 lease - process was pain free, enjoyable, and everyone who works here is friendly and pleasant. I ended up r this dealership in 2019 for my first CX5 lease - process was pain free, enjoyable, and everyone who works here is friendly and pleasant. I ended up returning earlier than expected after I was carjacked in February 2021. Had no idea what to expect regarding paying off my lease, how much more a new lease payment may be, when I could get a new car, etc. Gave Jim a call after all this happened and he went above and beyond. He was able to talk me through how insurance worked, reassured me on the gap insurance on my old lease, got me the same lease payments and got everything lined up so I could come in to sign and drive away. He literally gave me a better idea of how this would all play out better than my own insurance company. Bill worked with me to finish the paper work and was extremely personable, laid back and made the process quick! Overall cannot recommend this place enough after walking away the 2nd time around feeling like family. More