Walser Polar Chevrolet

Service following the purchase of a used car The service personal were knowledgeable, and were able to detail the issues, and prepared an estimate for the service to be complete. They also noted The service personal were knowledgeable, and were able to detail the issues, and prepared an estimate for the service to be complete. They also noted that they had no history of service, and recommended servicing the drive train to be sure that the service was up to date and current. More

Oil change I was pleased with the service I received for an oil change for my 2010 Traverse. I also received support for bringing in my car for a repair on the I was pleased with the service I received for an oil change for my 2010 Traverse. I also received support for bringing in my car for a repair on the fan too More

Great expeirnce Xavier did a wonderful job of working with us on the lease for our new 2018 Chevy equinox. He was personable, knowledgeable, and courteous of our time Xavier did a wonderful job of working with us on the lease for our new 2018 Chevy equinox. He was personable, knowledgeable, and courteous of our time More

Traverse starting issues my 2010 Chevy Traverse has had issues with starting for 2-3 months before i brought it into Polar Chev. they first replaced the fuse block thinking th my 2010 Chevy Traverse has had issues with starting for 2-3 months before i brought it into Polar Chev. they first replaced the fuse block thinking that was the problem, it wasn't. next day it didn't stat again. they had the Traverse at their shop for 2 weeks and came down to the Onstar module was bad. low cost to bypass the Onstar module but then you lose your Bluetooth function which was not explained to me up front. I feel if your Onstar module goes bad, this should be covered under a special warranty for a safety reason. what happens if you out on the road and Onstar doesn't work. it's worthless to have it then. I worked directly with the service tech who was very understanding during this time. we spoke daily during this time. More

Service Thank you for your friendly and professional customer service and answering all my questions and concerns. Polar Chev has been our go to dealership f Thank you for your friendly and professional customer service and answering all my questions and concerns. Polar Chev has been our go to dealership for many years! More

Parts Department I recently had to replace my 5.3 LS engine in my 2008 Suburban. A task I have never done before and still decided to tackle the job on my own. Eac I recently had to replace my 5.3 LS engine in my 2008 Suburban. A task I have never done before and still decided to tackle the job on my own. Each time I came to the parts department, Nick was able to give me what I needed with expert advice on how to install or continue on the process of replacing this engine. On my last trip in, I needed to understand the wiring for the oil pressure sensor. Nick and I were discussing the situation and my mistake that caused me to have to replace it. When John, Service Mechanic over heard us talking. John understood my situation and took me into service area where he went online and found the wiring schematics. He printed a couple sheets for me, explained in detail what I needed to do and sent me on my way. It is this type of service by Nick and John that will keep me coming back when I need parts. But more importantly, at a time when I have lost confidence in Chevrolet due to the 5.3 LS engine is known to have issues around 150,000 miles, it is great to have knowledgeable and customer focused folks at your local dealership. It is this type of service that makes me want to buy another Chevrolet when the time comes. Thanks Nick and John for all the help! More

Very accommodating The person who dealt with my case was very flexible and respectful of my busy family schedule. Highly recommend! Jeff was seriously outstanding. Give The person who dealt with my case was very flexible and respectful of my busy family schedule. Highly recommend! Jeff was seriously outstanding. Give him a raise! More

Good experience I had a good experience with the dealership specialy mr Thomas Vo, who helped me a navigate me through the process i was satisfied. Thanks mr Vo , i I had a good experience with the dealership specialy mr Thomas Vo, who helped me a navigate me through the process i was satisfied. Thanks mr Vo , i appreciated your help. Ismail isse More

My car buying experience Thomas was personable and helpful right from the get go. He immediately made me feel confident I was buying from the right place. He is very knowledge Thomas was personable and helpful right from the get go. He immediately made me feel confident I was buying from the right place. He is very knowledgeable, honest and I knew he wanted me to find the right vehicle for my needs. He didn't push anything on me, he just explained everything fully and guided me seamlessly through my car buying experience. Thanks Thomas! I love my new Equinox! More

New truck buying experience with Shaun 2 weeks ago I purchased a new Silverado with the help of Shaun. He spent a lot of time with me, did not rush me and made sure all of my questions wer 2 weeks ago I purchased a new Silverado with the help of Shaun. He spent a lot of time with me, did not rush me and made sure all of my questions were answered. A very professional person who I would highly recommend to anyone in the market for a vehicle. Well done, and thank you again Shaun! Tom Z More