Walser Burnsville Mazda

Very straight forward, quick and easy! Alex was great, he help look at different options. The car is beautiful too! Alex was great, he help look at different options. The car is beautiful too! More

Always efficient and easy to work with Everyone at the service center is always pleasant service center is always pleasant More

Simple and concise. Dealer was helpful throughout the process. From online to in-person the car buying process was very smooth. Dealer was helpful throughout the process. From online to in-person the car buying process was very smooth. More

Easy to make an appointment, prompt service, friendly checkin, thorough explanation of car issues w/video, repairs done quick. checkin, thorough explanation of car issues w/video, repairs done quick. More

Friendly staff, quick service, comfortable waiting area I always have a good experience at Walser always have a good experience at Walser More

Always respectful and welcoming. That's all that matters I only bring my car to Walser for service That's all that matters I only bring my car to Walser for service More

They were amazing with the information they gave us. They were available whenever we came in and provided us with a professional and helpful service. Ramen and his manager were helpful I the technical a They were available whenever we came in and provided us with a professional and helpful service. Ramen and his manager were helpful I the technical and financial part of this purchase! More

Bilal was unclear in his explanations and made several empty promises. Said he would check for a 2nd key for a vehicle while we were out testing it and check the inventory for another car of the same mode empty promises. Said he would check for a 2nd key for a vehicle while we were out testing it and check the inventory for another car of the same model we wanted to look at. When we arrived back neither had been done. He did check when we got back and said several times the other car we wanted to see was sold so we couldn’t see it. Finally he went to check upstairs and came back with a file for the vehicle because it was not sold. Without urging him to take a closer look I may not have even seen the car I ended up buying the next day. We came back the next day to finalize the purchase and an hour before the appointment I spoke with Bilal who said he would have the car warmed up for a “true” test drive, since the car was still cold when tested the day before. This was not done either because he forgot his promise once again, so the car was running but still cold when we got there. Not to mention he did a poor job detailing the car himself and didn’t fill the gas tank as standard when purchasing a vehicle. Manager corrected these things later which I did appreciate. When finalizing paperwork he took the pen from me and clicked my signatures boxes as he quickly flew through what each thing was. I barely was able to catch an agreement to pay a $2800 service warranty fee that I never agreed to. When I asked what this was Bilal was adamant he had explained it and I agreed to it the day before. Nobody in my group of 4 had any recollection whatsoever of him covering the price of the two add-on coverage options and I certainly ne More

Professional and the work was finished early n/a I liked the visit, but I don't have more to say the visit, but I don't have more to say More

It was fine. Need to do better on price. Prices are too high Negotiate more Need to do better on price. Prices are too high Negotiate more More