Walser Buick GMC Bloomington

We could not be happier with our overall experience with Walser GMC in Bloomington,MN. Previously we have visted them for service on another Yukon, and been completely impressed with the service department. Walser GMC in Bloomington,MN. Previously we have visted them for service on another Yukon, and been completely impressed with the service department. However this was our first sales purchase with them. What made the experience so memorable was the staff, especially General Sales Manager Brett Juedes and Sales Executive Branden Fessler. Each gentlemen played an important role in our decision to go with Walser GMC. The customer service was above and beyond in terms of finding the particular vehicle that would fit our families lifestyle as well as locating the color we chose and the right accessories we had requested. The communication was excellent and when it came time to purchase, everything was priced right and the transaction could not have been easier. The orientation to the vehicle was thorough and Branden was patient with our questions and took care to make sure we were comfortable with all the new "bells and whistles." Our loyalty will be with Walser GMC Bloomington in the future due in large part to General Manager Brett Juedes and his ability to meet our needs with his excellent team. Thank you for your kindness and professionalism! Mr. and Mrs. Matthew Cronin More

Kevin and Bob and the rest of the Walser Team just gave us outstanding service. We originally wanted a black vehicle which they found at a dealer in another state. A couple of days later we noticed a moch us outstanding service. We originally wanted a black vehicle which they found at a dealer in another state. A couple of days later we noticed a mocha steel metallic vehicle on the lot and really liked it. It was not a problem to change. We also got more for our used vehicle than we thought we would. It was just the best car buying experience ever! More

This dealership was timely, professional and persistent. I dealt with Irv Berndt for over a year while I considered buying a 2011 Regal. He stayed away when I asked him to and was caourteous and informativ I dealt with Irv Berndt for over a year while I considered buying a 2011 Regal. He stayed away when I asked him to and was caourteous and informative when I needed him. When it came time to buy, he took all the time I needed to find the right car, have it ready when I needed it and stepped me thru the finances until they suited me. A great, customer-oriented experience More

Nate and Troy were both great to work with; Nate had only 4 weeks on the job but was very friendly and helpful, as was Troy. I had looked at a lot of Impalas online-it wasn't the lowest-priced one out there, 4 weeks on the job but was very friendly and helpful, as was Troy. I had looked at a lot of Impalas online-it wasn't the lowest-priced one out there, but I was pretty specific in what I wanted and this one fit the bill at a good price. Overall a very nice car-buying experience. More

Working with Kevin Black on the purchase of a used vehicle was indeed a very pleasureable experience. Kevin was very attentive to all my questionsand needs.Kevin was also very knowledgeable in all asp vehicle was indeed a very pleasureable experience. Kevin was very attentive to all my questionsand needs.Kevin was also very knowledgeable in all aspects of the various vehicles I looked at. I would definitly work with Kevin in the future as the need arises. In addition I was impressed with the friendliness of the entire staff at Walser Bloomington. Thomas Kueppers More

We started our search for an Acadia Denali long before we were ready to buy. Walking into Walser, Bloomington we never felt pressured and we were able to ask questions openly without fear that they would st were ready to buy. Walking into Walser, Bloomington we never felt pressured and we were able to ask questions openly without fear that they would start stalking us or pressuring us to make the purchase before we were ready. After the test drive with Steve Knutson we knew we had found a dealership that works with us and not just for a sale. Steve was knowledgeable about the Acadia and the process. Braden Fessler followed up after our test drive ‘to check in’ but again – there was no pressure. Thanks guys for the wonderful experience and taking all of the stress out of the process. More

I disagree with the Walser 'no haggle' rule. I believe that a customer should have the ability to haggle on the sticker price after they've spent time researching the pricing/choices at other dealerships. that a customer should have the ability to haggle on the sticker price after they've spent time researching the pricing/choices at other dealerships. The only reason that I still purchased from Walser is because the sales person is a personal friend. More

Mr. Juedes and Mr. Berndt: Bret and Irv, Went beyond Mr. Juedes and Mr. Berndt: Bret and Irv, Went beyond and above what anyone could possibly expect, in their courteous, solicitous, attentive manne Mr. Juedes and Mr. Berndt: Bret and Irv, Went beyond and above what anyone could possibly expect, in their courteous, solicitous, attentive manner. They anticipated my needs, before I even expressed what I wanted in an auto. They showed me several cars, then explained the various options available to me and suggested the options that would best meet my needs now and in the future. While I was their guest, they did every thing they could do to make me comfortable, offering me beverages then serving me beverages. My selection took longer then was anticipated, because of illness I experienced and a commitment I had made to a handicap friend that consumed more time then expected due to the snow. Bret and Irv remained courteous, solicitous and attentive, through out my various delays and I salute them for the knowable , generous and kind gentleman they are. Not every sales person is aware, as far as the customer is concerned the sales person is the dealership. Bret and Irv are keenly aware, they are representing the Walzers and they do an admirable job. They are to be complimented for their dedicated service to the Walzer customer. I can also tell you the service department is the best place in the twin city to service your car. Unfortunately, for me, I can also recommend the Body shop, a car stopped suddenly in front me and there went the grill and hood of my Lacrosse. My Lacrosse came out of the body shop looking like a brand new car. Mark, Duane and the lovely receptionist at the body shop are also great representives for Walser dealership. More

Had a great experience. Went in just to look and I drove out with a new car. The folks at the Walser Bloomington dealership are all just wonderful, from the sales staff to the service department. They just out with a new car. The folks at the Walser Bloomington dealership are all just wonderful, from the sales staff to the service department. They just want to make your experience positive. Great job!! Also, I love my Buick La Crosse. I drive a lot for my job. Just reached over 13,000 mile since 8/21/10. It is a perfect vehicle for my job. Love the amenities like the navigation system, heated steering wheel, iPod plug in etc. What more could I ask for! More

Last year we had an excellent vehicle purchase with the Team at Walser BPG. We worked with Irv after meeting him during an earlier visit for maintenance on a different vehicle. We went in expecting a very Team at Walser BPG. We worked with Irv after meeting him during an earlier visit for maintenance on a different vehicle. We went in expecting a very bad deal based on our prior circumsances. Both my wife and I were pleasantly surprised. We got not only a new vehicle, but an awesome deal in the process. Everyone that worked with us went above and beyond our expectations to create a very good relationship. As painful as the car buying experience is, this transaction could not have gone any smoother. More