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Walls Ford - Service Center

Salisbury, MA

5.0
439 Reviews

439 Reviews of Walls Ford - Service Center

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April 09, 2020

Keeps up with Ford updates, great work Keeps up to date with Ford TSBs, and understands them. Always very quick service, even if I show up early they get it done in a timely fashion. Have n More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2020

Some maintainence and detailing. Loving the pick up and drop off service during the covid crises. Wall's is easy to deal with and accommodating. Steven is a pleasure to work with. More

by mgs41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2020

I got a GREAT pre-owned F250 Super Duty at a GREAT price! Wall's staff has been fantastic from day one on every level, and the Service professionals di a fantastic job on all of it's regular maintenance. I More

by myotherrideisathoroughbred
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce, Sales Manager, Joe Crescitelli
Apr 01, 2020 -

Walls Ford responded

Thank you for taking the time to share your experience! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want EVERY visit to be five stars! Thank you so much for your review and your recommendation!

April 01, 2020

Great store Great family Only place to go for a Ford -- drive by three other Ford stores to go to Wall's -- easy to deal with, and always professional -- More

by gene25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Walls Ford responded

Thanks for making the drive Gene - we value your trust and look forward to serving you for many years to come!

March 25, 2020

Routine Maintenance I had my Edge in for service, and I normally wait. Service found 3 problems which I discussed with Sean. The decision was made to fix what was found a More

by egtpower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

Excellent and accommodating service as always! We had scheduled service and a noise that was fixed. It’s great that when you call each person is able to help you the same way. Very knowledgeable staff. T More

by michaeljoy82
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 19, 2020 -

Walls Ford responded

Michael, thank you so much for taking the time to share your experience! The team at Wall's Ford works hard to provide exemplary customer service, and appreciates hearing that it doesn't go unnoticed. We look forward to serving you for many years to come!

March 13, 2020

We had service done to two of our vehicles on the same day Walls Ford accommodated us as they always do. Their service was great as usual that's why Walls Ford is the only place I take any of my trucks or More

by Brad Poole
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Mar 19, 2020 -

Walls Ford responded

Brad, Thank you for taking the time to share your experience! We look forward to serving you for many years to come!

March 02, 2020

Service and knowledge I had my vehicle in for service for engine and brake problems. I had been to another dealership that likely mis-diagnosed the brake issue costing me More

by peter56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
February 29, 2020

Did excellent job servicing my 2019 Ranger. Courteous and sincerely interested in my concerns. Will definitely return. Took care of general follow up and provided rental during repair of warranty items. More

by allendrelick
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2020 -

Walls Ford responded

Thank you for taking the time to share your experience Al - we appreciate it! We look forward to serving you for many years to come!

February 27, 2020

I would love to say thank you to the whole service department for everything they have done. Over the years I have brought my vehicles to them to be worked on or serviced and have always had an A++ se More

by sno110721
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Feb 27, 2020 -

Walls Ford responded

Thank you so much for taking the time to share your years of experiences at Wall's Ford. Our team works hard to provide A+ service and it's great to hear they have exceeded that! We look forward to serving you for many years come!

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