Wallace Subaru of Bristol

Terrible service Broke down on the interstate.. had to get the car towed to this dealership. When we dropped it off they said they would work on it first thing in the Broke down on the interstate.. had to get the car towed to this dealership. When we dropped it off they said they would work on it first thing in the morning... because we are not from the area after waiting all morning.. we had to leave our hotel room assuming it would not be to much longer. Well here we sit still waiting for a 2017 still under warranty that only through a belt at 1:30 in the afternoon!! They also told us they did not have the belt in stock!!!!!! Although we want the car fixed right.. this is inexcusable!!! We will be putting in a formal complaint!!!!!! More

Best salesman Our 16 year old son went to look at cars and ended up special ordering one. He worked with Justin Akers who did a great job getting what he wanted. We Our 16 year old son went to look at cars and ended up special ordering one. He worked with Justin Akers who did a great job getting what he wanted. We were impressed we returned for another within a few months. Next is one for me I too will be going to Justin. More