Wallace Hyundai

Incompetent and rude. That pretty much sums up this outfit. They had my car for a month and never fixed it. When I called repeatedly to confirm repairs, they assured me the car was fixed. Sensing the incompeten They had my car for a month and never fixed it. When I called repeatedly to confirm repairs, they assured me the car was fixed. Sensing the incompetence of Wallace, I asked the Wallace service manager to test drive it with me when I picked it up, and sure enough--Wallace did not fix my car. Their response was no response. Just utter and complete nothing. Zero. Wow. What stunning contempt for their customers! I urge everyone to consider any other dealer. There are lots of places around, and taking a risk on Wallace is just plain crazy. Do yourself a favor and go somewhere else. More

2 Tucsons (Hyundai ) so far, from Wallace Hyundai AGAIN, Outstandingly Professional Experiences, 2011 and 2016. Thanks a MILLION!!!!!! It's very RARE when a person can trust 100%, and I HAVE...each t AGAIN, Outstandingly Professional Experiences, 2011 and 2016. Thanks a MILLION!!!!!! It's very RARE when a person can trust 100%, and I HAVE...each time...2011 and 2016. I KNOW, without a doubt, where and with whom I will deal with in the future...WALLACE HYUNDAI..and hopefully, Sheldon Merritt!!!!! I ADORE MY NEW CAR, ADORED MY LAST CAR,.....THANKS TO Wallace Hyundai !!!!!!! (And their representatives) More

excellent Lou was a great sales rep which he knew the cars inside and out. He was very repectful and helpful with the trade in of my car. Lou was a great sales rep which he knew the cars inside and out. He was very repectful and helpful with the trade in of my car. More

courtesy I was treated with the utmost respect and courtesy. My suggestion is Since I was impressed with ALL of the SAFETY features on my new auto I'm not s I was treated with the utmost respect and courtesy. My suggestion is Since I was impressed with ALL of the SAFETY features on my new auto I'm not so sure I wish to hear about the need for various INSURANCE needs. More

New Elantra Good experience. Good information. Good talks with people from the support departments. Test drives showed the strengths of the model. Discussions of Good experience. Good information. Good talks with people from the support departments. Test drives showed the strengths of the model. Discussions of the different avilable option package were very helpful. More

purchasing/leasing a car Looked at many cars in many dealerships over several months. The Hyundai I purchased fit all my needs and I felt I received a fair price. I love my Looked at many cars in many dealerships over several months. The Hyundai I purchased fit all my needs and I felt I received a fair price. I love my new car. More

Mynewcar My old car unexpectedly became inoperable so needed a new car immediately. Was not sure what I wanted. My agent made the experience easier than expect My old car unexpectedly became inoperable so needed a new car immediately. Was not sure what I wanted. My agent made the experience easier than expected More

Outstanding I came to Wallace after a negative experience at a dealership near my home. From the minute I walked through the door, Wallace treated me in a profes I came to Wallace after a negative experience at a dealership near my home. From the minute I walked through the door, Wallace treated me in a professional manner. The salesperson listened to what I wanted to achieve and made it happen. It was truly the smoothest process I ever experienced at a dealership. More

Hyundai Stuart Sheldon made my car buying experience an enjoyable one. Knew what car would fit my needs, and had one delivered to the dealership quickly. Will defina Sheldon made my car buying experience an enjoyable one. Knew what car would fit my needs, and had one delivered to the dealership quickly. Will definately buy from again. More

love my car did not plan on getting a new car because of my age, 79. however after talking to the sales people they convinced me that leasing a new car was the b did not plan on getting a new car because of my age, 79. however after talking to the sales people they convinced me that leasing a new car was the best way to get a new car and not worry about spending thousands of dollars. happy I listened, I love my new car. More