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Walkers Renton Subaru
Renton, WA
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Great experience! Brandon Avery was a treat to work with. As a first time buyer, I was hesitant to work with a dealership. However, Brandon put my worries at ease from Brandon Avery was a treat to work with. As a first time buyer, I was hesitant to work with a dealership. However, Brandon put my worries at ease from first contact to driving off the lot with my beautiful truck. He did extensive research to ensure it fit my towing and lifestyle needs. Brandon was transparent, friendly, and efficient! More
Great Experience! Mel made it quick and easy to buy a car. No awkward or pushy sales tactics, just straightforward. She actually cared about what we were looking for an Mel made it quick and easy to buy a car. No awkward or pushy sales tactics, just straightforward. She actually cared about what we were looking for and didn't try to talk us into something that we wouldn't use. Highly recommend! More
Service experience My high pressure fuel pump needed to be replaced under a technical service bulletin and this dealership did a great job! Gave me a loaner car, replace My high pressure fuel pump needed to be replaced under a technical service bulletin and this dealership did a great job! Gave me a loaner car, replaced the part in less time than expected and gave me back a car that drives like a champ now! More
Everything was fine, except for no shuttle service or loaner I found out when I got there that I could have used a loaner car for the day if I had made the appointment on the phone. How come on-line reservation I found out when I got there that I could have used a loaner car for the day if I had made the appointment on the phone. How come on-line reservation did not mention that? I brought my bike with me just in case that happened so I could get back to work , but I would have preferred to not have to use it on Renton's busy streets. The service itself was great - 5 stars. 4 stars overall because of the lack of loaner or shuttle. More
Friendly, listen intently, all satisfactory done. Thank you Your people listen to your statements. They try very hard to get everything done for you and very helpful. Offer of a loaner was terrific. Thank yo Your people listen to your statements. They try very hard to get everything done for you and very helpful. Offer of a loaner was terrific. Thank you..... More
Informative and Princess also help set up my setting in my car before I took off. She had taken the time to go over the manuals with me. and Princess also help set up my setting in my car before I took off. She had taken the time to go over the manuals with me. More
Great Service! It's your great service that inspires me to traverse Hwy 167, when I otherwise wouldn't. There is a Subaru dealership closer, however I use the Renton It's your great service that inspires me to traverse Hwy 167, when I otherwise wouldn't. There is a Subaru dealership closer, however I use the Renton Walkers dealership because of the friendliness, kindness, accomodations for working while waiting, and quality of service. Thank you! More
Quick and easy I chose to take a 7:00 a.m. I was greeted just before 7:00 and finished with my service before 7:45. Now that is service! I chose to take a 7:00 a.m. I was greeted just before 7:00 and finished with my service before 7:45. Now that is service! More
Very pleasant, told Brendy my problem and she quickly told i Brendy explained the process for servicing my car and how Subaru would cover any expenses after doing the test should the car fail. I was greeted imme Brendy explained the process for servicing my car and how Subaru would cover any expenses after doing the test should the car fail. I was greeted immediately when walking in and Brendy assured me that she would be right with me. This process occured for every customer that entered the service area. More
Helpful, courteous, friendly! After dealing with an A/C issue for a while, the problem was found! It was very helpful to have one customer service agent to be the point person who After dealing with an A/C issue for a while, the problem was found! It was very helpful to have one customer service agent to be the point person who saw the entire situation (which was not straight forward) through. The entire place felt comfortable! I've always been the person to take our vehicles in for repair and it's not always a good experience. More