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Walkers Renton Mazda

Renton, WA

4.6
767 Reviews
Call Dealership (425) 277-1370
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3400 East Valley Road

Renton, WA

98057

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767 Reviews of Walkers Renton Mazda

July 23, 2023

I will never go to this dealer again for service or anything. I had been considering getting the new Mazda CX-90, However, how I have been treated by this dealership and service has me reconsidering a More

by nicole21087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Genevieve Walker
Report | Print
Jul 27, 2023 -

Walkers Renton Mazda responded

Thank you for taking the time to share your experience with us. We're sorry to hear that you had a negative experience at our store. We understand that you were disappointed with the service, and we apologize for that. We take great pride in our quality of work, and we're always looking for ways to improve. We'll be sure to pass your feedback along to our management. Please reply to this review if there is anything we can do to make this right. We hope to see you back soon!

July 21, 2023

Everyone at mazda has been great everyone i have been there, nothing but good words More

by stavros s.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fanuel Weldesselassie
Report | Print
Jul 27, 2023 -

Walkers Renton Mazda responded

We are so happy to hear that. Thank you for being an amazing customer!

July 21, 2023

Everything went smoothly and quickly. Tyler was polite,pleasant, helpful and explained all the paperwork throughly. More

by gavin.chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Carothers
Report | Print
Aug 07, 2023 -

Walkers Renton Mazda responded

That is so great to hear. Thank you for the review, Gavin!

July 17, 2023

Every one was very friendly and welcoming, I didn’t feel uncomfortable or stressed to be there! More

by Triona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Navarro, Lewis Goins, Domonick Arnett
Report | Print
Jul 19, 2023 -

Walkers Renton Mazda responded

Thank you so much for this amazing review, Triona!

July 15, 2023

Went quickly and easily. There were puppies and the waiting room was cool on a hot day. More

by aboyandhisdog
Recommend Dealer
Yes
Employees Worked With
Jason Rodis, Jason Rodis
Report | Print
Jul 19, 2023 -

Walkers Renton Mazda responded

We are so happy you were able to interact with the Seattle Humane puppies- what a great day to get your car serviced! Thank you very much for stopping in and for leaving us this review. Have a great day!

July 14, 2023

Goes the extra mile to make sure your car is all safe and up to par! More

by thansmire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Arazas
Report | Print
Jul 19, 2023 -

Walkers Renton Mazda responded

Thank you very much for this review and for being such a great customer!

July 13, 2023

Great service, very thorough and professional they complete the service appointment within the time they say More

by joannerandall_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodis
Report | Print
Jul 27, 2023 -

Walkers Renton Mazda responded

Thank you for the great review, joannerandall_!

July 11, 2023

Everyone was so great to help us get two Mazda's on the same day! The team was Amazing! More

by cheryl-7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syre
Report | Print
Jul 13, 2023 -

Walkers Renton Mazda responded

Cheryl, thank you very much for this fantastic review and for choosing Walker's for your purchase!

July 09, 2023

Worst dealer service ever. They don’t answer calls, can’t leave message, incompetent. Our car was in for two full weeks (with possible warranty issue), but they told us they c More

by hiromiconley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason & a very rude guy who sits on right end
Report | Print
Jul 13, 2023 -

Walkers Renton Mazda responded

Hi hiromiconley! If possible, we would love some more information on what you are referring to. We would like to get this figured out and help you out to the best of our ability. Please message us on Google, where we will always respond within a day. Thank you!

Jul 13, 2023 -

hiromiconley responded

The vehicle was in from June 10 through 24. RO#9148228 We had to pick up the car on June 24, as we had another appointment the following week; otherwise, it would have been there longer. Jason told us it should be safe to drive in the meantime (Really? How'd they know when they can't even figure out what the problem is?), and bring it back. This has become a safety issue, and the problem (noise from front left) has gotten even worse since then. If they couldn't figure out in two weeks, they probably never will. Seems as if they're trying to avoid honoring the warranty (the car has only 17,500 miles on it). No way we're returning - taking to another dealer.

July 08, 2023

Everyone was extremely helpful and explained everything every step of the way. Should me all of the various possibilities and costs and let me make the decision. More

by david_j_hare
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Avery
Report | Print
Jul 13, 2023 -

Walkers Renton Mazda responded

Thank you so much for the review, David! We know there are many places to choose from when purchasing a new vehicle, and we are very grateful you chose Walker's. We hope you are enjoying your ride and we look forward to seeing you in our Service Department sometime in the future! Welcome to the Walker's family.

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