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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,230 Reviews

4,230 Reviews of Waldorf Honda - Service Center

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April 27, 2021

Keep me informed the entire time I'm there. Don't feel like they're finding things wrong with my car in order for me to by a new one like other Honda dealerships in the DMV. More

by CARLTON.GRIFFITH03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Great customer service. Answer all of my questions and very polite. Made me feel comfortable and did not pressure me at all. I recommend everyone to see Ira Lewis and to come to Honda of Waldorf. More

by ALICIACOLEBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ira Lewis, Kaylee Edwards
April 26, 2021

My experience was ok but my wait time long over two hours, considering I had scheduled appointment and it was just only and oil change More

by Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Waldorf Honda responded

I am sorry to hear! I'll make sure to have management call you regarding this matter. If there is anything we can do for you please let us know.

April 25, 2021

I always have a great experience would them. They break the problem down so you can understand what’s going on and the are efficient and always welcoming. More

by JAYLONGARNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Graham
April 24, 2021

The customer service is great. Continue the great service that you are delivering on a daily basis, and the customers will continue to come back for maintenance. More

by WALTERJLLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

Just a little note to say that had a good experience working with Robin at my last service visit. My pilot was serviced within a reasonable time frame, Robin and supporting staff were professional and c More

by JC04RDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin in service
April 24, 2021

I worked with Robin. She was very helpful with getting my car fixed. Had issues with CarShield; they didn't cover my repairs at all. Robin provided options to help pay for the repairs. She was courteous and More

by JZL29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Wheaton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin
April 24, 2021

Bernard Dixson and Jason Ruslander explained in layman terms and showed me (a woman) what was needed to help my car to perform better with the necessary work that needed to be done. Would love to have th More

by Havetwoprazehym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ruslander
April 23, 2021

My service manager Robert Hersh, was very courteous and kept me informed about the status of my SUV. Thank you, I will be back again. More

by CAPTAMERICA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

Courteous and professional when I brought my Honda in for recall. Did a multipoint inspection as well. Waiting area was clean and also covid spaced More

by Jucob
Recommend Dealer
Yes
Employees Worked With
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