Volvo Cars of Queens

Brought my XC60 for its yearly service and inspection. I didn't wait for it so they got me a Lift home. They were busy that day so I got notified when my truck was ready. It was rather late so they couldn I didn't wait for it so they got me a Lift home. They were busy that day so I got notified when my truck was ready. It was rather late so they couldn't wash the car off. They told me I could come anytime in the next few days and they will do it for me. I did that the next day and I waited about 10, 15 minutes and it was done. all in in all it was great and seamless experiance. More

Zackary was fantastic. Very responsive and helpful. I don't recall Jessica Katz or working with her at all. Very responsive and helpful. I don't recall Jessica Katz or working with her at all. More

The service center did their best at trying to fix my Apple Car p,any system. They had to I stal an entirely new unit of a new factory installed Apple CarplaySystem. In the process of doing that , it w Apple Car p,any system. They had to I stal an entirely new unit of a new factory installed Apple CarplaySystem. In the process of doing that , it wiped out all other information such as my radio, stations, connection to Serius radio ( the satellite connection) all stored phone numbers. More

Very good service, nice communication except for waiting time about 3 hours in duration waiting time otherwise no problem time about 3 hours in duration waiting time otherwise no problem More

Prompt appointment, pleasant staff, answered all my concerns and more. stayed in waiting room, comfortable space. No Charge since they couldn't remount my interior mirror and suggested a new windshiel concerns and more. stayed in waiting room, comfortable space. No Charge since they couldn't remount my interior mirror and suggested a new windshield. Decided to go back to my insurance for a replacement windshield and the mirror was remounted. More

Service - A Great experience - seamless. ... explained everything and a car wash. They took the time to explain everything needed in detail. ... explained everything and a car wash. They took the time to explain everything needed in detail. More

Very attentive and problem solving team. Delivery was on time and all the paperwork clearly organized. Delivery was on time and all the paperwork clearly organized. More

Juseppi and Danny were great to deal with- so responsive and so far as it’s day 3, the car is running well. I hope you can reward them in some way. and so far as it’s day 3, the car is running well. I hope you can reward them in some way. More

Was a smooth drop off and pick up experience. Unfortunately, there was no communication and my car was there for over five hours. I received an email stating I needed an alignment and I would rec Unfortunately, there was no communication and my car was there for over five hours. I received an email stating I needed an alignment and I would receive a call however I never did and by the time I called myself, they said they were unable to perform it. Was definitely not a great experience and because of this now I have to go back again to have an alignment performed after spending my entire day waiting for my car. More

Giuseppe / Service Director was able to have both of the problems with our 2022 and 2023 Volvo XC60 B5 evaluated and repaired….. problems with our 2022 and 2023 Volvo XC60 B5 evaluated and repaired….. More