Volvo Cars Winston Salem
Winston-Salem, NC
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Outstanding Sales and Service Salem has been outstanding helping me find just the right car and making sure it was set up just the way I wanted it. Danielle has been great helping Salem has been outstanding helping me find just the right car and making sure it was set up just the way I wanted it. Danielle has been great helping to make sure my service experiences always exceed my expectations. More
Excellent Customer Service It was a great experience working with Salem, she did an excellent job meeting our needs in a car. I wouldn't hesitate buying a car from Volvo of the It was a great experience working with Salem, she did an excellent job meeting our needs in a car. I wouldn't hesitate buying a car from Volvo of the Triad again because of her excellent customer service. More
The best dealership experience I could ever want Salem Kirby was amazing as was her boss, Ken Teetor. Salem was brand new and she knew more about her products than other Volvo dealers we had worked w Salem Kirby was amazing as was her boss, Ken Teetor. Salem was brand new and she knew more about her products than other Volvo dealers we had worked with locally and nationally. I am a car guy and it was a pleasure to not have someone flub or fake their way through the sale--and she knew when to ask for help if she didn't have the answer. She did not waste our time!! They not only leased us a 2015 XC60 at a great price but they also service our 2013 S60 which was purchased at another dealer out of state. The Valet Pickup and Loaner is incredible. The free washes excellent and the after sales was outstanding. More
Amazing salesperson Had an amazing experience with this dealership! Salem Kirby did a wonderful job and she was wonderful about answering all the questions I had. She als Had an amazing experience with this dealership! Salem Kirby did a wonderful job and she was wonderful about answering all the questions I had. She also made the buying experience easy and quick. More
Car buying made easy with Salem Kirby My salesperson, Salem Kirby, made purchasing a car an enjoyable experience! She put me at ease immediately and was able to answer all my questions. My salesperson, Salem Kirby, made purchasing a car an enjoyable experience! She put me at ease immediately and was able to answer all my questions. It was a pleasure doing business with Volvo of the Triad thanks to Salem and Scott! More
Sales Person - Salem Kirby Our sales person was Salem Kirby. She was professional, friendly, helpful, and was interested in helping us find the perfect vehicle for us. She has t Our sales person was Salem Kirby. She was professional, friendly, helpful, and was interested in helping us find the perfect vehicle for us. She has thorough knowledge of the Volvo vehicles and their systems and was very good in explaining things to us. We would certainly recommend Salem as an excellent person to contact concerning purchasing or leasing a vehicle. More
NO REGRETS!! It was so far the best buying experience I have had- and for a car! I started with True Car and I got everything and more for what I was prepared to p It was so far the best buying experience I have had- and for a car! I started with True Car and I got everything and more for what I was prepared to pay. Thanks Scott! More
Best Volvo experience EVER!!!!!!!!!!! "Every thing was excellent and I was treated very well" From the time I stepped onto the lot, I felt that everyone wanted me as a customer and would d "Every thing was excellent and I was treated very well" From the time I stepped onto the lot, I felt that everyone wanted me as a customer and would do what they had to do to get my business. Not just a better price but the service and after the deal treatment. More
Disappoint experience. Finance manager said they would not submit financing through their lender if we left and got better financing. We did get our own financing, but the finance manager DID submit fina not submit financing through their lender if we left and got better financing. We did get our own financing, but the finance manager DID submit financing through their own bank too (I am sure to receive a kickback or bonus). Their lender charged us interest to pay off the loan, and the dealership has not reimbursed us for that. Also, we heard constantly about their 200 and something point inspection on their cars. Once we bought a used S40, the rear window would not roll down b/c the motor in it was broken. Their reply, "Sorry, it's not under warranty but we will fix for $450." Shady dealings, bad experience, not trustworty, would not recommend. More
We went in to look at a possible trade in for a used car from Allen. We recently had purchased a used Toyota for our granddaughter, and was well pleased with how Allen served our needs. A warranty was goi from Allen. We recently had purchased a used Toyota for our granddaughter, and was well pleased with how Allen served our needs. A warranty was going to be an important factor with a new purchase. So Allen took us to look at a 2013 S60 new. If we purchased a new car, it was going to be the 7th Volvo we had purchased plus the Toyota, since 1997. Obviously we have been well pleased with the service we have received from Volvo of the Triad in the years past. With Allen's great help on the trade in, a 2005 XC90, we were able to make the deal. Now we have a 2013 S60. Allen Porter gave us great help. After the deal was made, he was so helpful in transferring everything from one car to the other. Allen kept looking for ways to be sure that we was pleased. And we are well pleased. More