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Volvo Cars Winston Salem

Winston-Salem, NC

3.0
267 Reviews

701 Peters Creek Parkway

Winston-Salem, NC

27103

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Showing 267 reviews

December 15, 2014

Outstanding Sales and Service Salem has been outstanding helping me find just the right car and making sure it was set up just the way I wanted it. Danielle has been great helping More

by kstone7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salem Kirby, Sales, Danielle Fulk
December 11, 2014

Excellent Customer Service It was a great experience working with Salem, she did an excellent job meeting our needs in a car. I wouldn't hesitate buying a car from Volvo of the More

by Calvin coward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salem Kirby
December 11, 2014

The best dealership experience I could ever want Salem Kirby was amazing as was her boss, Ken Teetor. Salem was brand new and she knew more about her products than other Volvo dealers we had worked w More

by michael.rubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salem Kirby, Ken Teetor
December 11, 2014

Amazing salesperson Had an amazing experience with this dealership! Salem Kirby did a wonderful job and she was wonderful about answering all the questions I had. She als More

by jennifer.r.holbrook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salem Kirby
December 11, 2014

Car buying made easy with Salem Kirby My salesperson, Salem Kirby, made purchasing a car an enjoyable experience! She put me at ease immediately and was able to answer all my questions. More

by Marilyn McDonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Osborne, Les Young, Ameer Watkins
December 09, 2014

Sales Person - Salem Kirby Our sales person was Salem Kirby. She was professional, friendly, helpful, and was interested in helping us find the perfect vehicle for us. She has t More

by dbawva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salem Kirby
December 04, 2014

NO REGRETS!! It was so far the best buying experience I have had- and for a car! I started with True Car and I got everything and more for what I was prepared to p More

by MacGregor Harvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Osborne
June 24, 2014

Best Volvo experience EVER!!!!!!!!!!! "Every thing was excellent and I was treated very well" From the time I stepped onto the lot, I felt that everyone wanted me as a customer and would d More

by knucklehead2956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Satter Sr, Ameer Watkins, John Wood
March 25, 2014

Disappoint experience. Finance manager said they would not submit financing through their lender if we left and got better financing. We did get our own financing, but the finance manager DID submit fina More

by jasmoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ameer Watkins
Apr 10, 2014 -

Volvo Cars Winston Salem responded

Hello - I am glad we had the chance to discuss this issue. Once again, I would like to apologize for the unhappy experience you had at the dealership. However, I am glad we were able to rectify the situation. We really do take pride in providing the best customer service possible. Thank you for allowing us to make things right. If you have any concerns in the future, please feel free to reach out to me directly at rob.satter@volvoofthetriad.com or (800) 978-6586 - Rob Satter Sr., Dealer Principal.

Apr 24, 2014 -

jasmoss responded

The dealer did contact us AFTER I wrote this review, so we are appreciative of that. I hate that it took writing a review online to get fair treatment. But, having said that, the dealership fixed the car door without charging us and sent us the interest check they said they would. The owner called us and was very kind and apologetic.

March 22, 2014

We went in to look at a possible trade in for a used car from Allen. We recently had purchased a used Toyota for our granddaughter, and was well pleased with how Allen served our needs. A warranty was goi More

by walter10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Porter
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