Volvo Cars Hudson Valley

Service is awesome Excellent service department. Always a pleasure going there. Dan and Larry make a great team. Had no appointment and they still got me in and took car Excellent service department. Always a pleasure going there. Dan and Larry make a great team. Had no appointment and they still got me in and took care of my car More

Fantastic Personal Service The staff at Hudson Valley Volvo made the lease process a breeze. Everyone was very personable and professional. I was in and out in one afternoon. Gr The staff at Hudson Valley Volvo made the lease process a breeze. Everyone was very personable and professional. I was in and out in one afternoon. Great dealership! I highly recommend them to anyone in the Dutchess County area. More

HV Volvo service Staff is great, Dan D is part of a great organization. Both him and Larry are reasons to continue using HV Volvo. Service is always completed in a ti Staff is great, Dan D is part of a great organization. Both him and Larry are reasons to continue using HV Volvo. Service is always completed in a timely fashion with all facets explained. Always a pleasure Tom Hurley More

C 30 issue recently had a problem with clear note breakdown on the mirrors of my C30. contacted dealer, they agreed to replace the mirrors with no cost to me. recently had a problem with clear note breakdown on the mirrors of my C30. contacted dealer, they agreed to replace the mirrors with no cost to me. i was pleased and impressed that they stood behind the quality of their vehicles and resolved the matter with no hassle for me…..car was past warranty! More

very nice people i recently bought a used smart car from them , very nice experience no hassle. took care of me explained things very well ,, thank you guys . i recently bought a used smart car from them , very nice experience no hassle. took care of me explained things very well ,, thank you guys . great little commuter car. More

Great people, great cars, great service Friendly folks selling a dependable stylish comfortable high performance cars. Service department is great and responsive to any concerns. I've bought Friendly folks selling a dependable stylish comfortable high performance cars. Service department is great and responsive to any concerns. I've bought 2 used Volvos from them and both were really great . My father-in-law has been buying cars from them for 40 years. Give them a try. More

SEAMLESS PURCHASE OF AN XC90 My wife and I live in lower Westchester County and opted to visit this dealership because we believed that we would be treated with more patience and My wife and I live in lower Westchester County and opted to visit this dealership because we believed that we would be treated with more patience and attentiveness. I am pleased to report that we received very special treatment from Margot and Linda. They walked us through the process of purchasing a new vehicle with the utmost grace. We highly recommend a visit to Hudson Valley Volvo if you are in the market for a vehicle purchase. Our new vehicle is true to form and we could not be any happier with it. Hudson Valley Volvo gets a 5 Star Rating from us. More

Excellent and attentive service Always perform service in an attentive fashion. Have never had to wait while my car sits. They make an appointment, give you an estimate of the time Always perform service in an attentive fashion. Have never had to wait while my car sits. They make an appointment, give you an estimate of the time it will take and generally hit it on the nose. Car is always clean and they don't readjust my controls (a pet peeve). More

Smooth And Friendly Service I called once and appointment obtained for the following day without delay. I got there 15 minutes late and it was ok, but "the wait will be littl I called once and appointment obtained for the following day without delay. I got there 15 minutes late and it was ok, but "the wait will be little longer"said Dan. I requested a loaner to go do some shopping, without any hesitation Dan got me a car. I really appreciated such friendly and smooth service. More

Sales process was great, Very aggressive finance agent I would have given this dealer a rating of 5 stars if the transaction had ended with the sales person Diego. Diego was great, he was helpful and very I would have given this dealer a rating of 5 stars if the transaction had ended with the sales person Diego. Diego was great, he was helpful and very personable. The problem was when I started dealing with the finance person Linda. From the moment I shook her hand, she started her sales pitch on extended warranties and cilojet paint and upholstery protection. After she secured my financing, she informed me that the monthly payment included the extended "wrap coverage" warranty. I felt this was deceptive and sneaky. I found out that she added this $1500 coverage to the amount I was financing only after I inquired about it. I told her I wasn't interested and she continued to push the protection on me saying I was crazy for not taking it and just being really pushy about it. After listening to her pitch, I politely declined. She was clearly annoyed when we hung up. I received a call from Linda a short time later telling me that she was able to get me an exception for the extended coverage for $999. The conversation was very uncomfortable as she wouldn't take no for an answer. After I finally got my point across, she then tried to sell me the cilojet paint and upholstery protection, telling me it was $695 and she could give it to me for $595 yadda yadda yadda.. It got to the point that I was dreading her every phone call and had to screen them.. I didn't even want to deal with her for the closing of the deal because I just knew she was going to start again, which she did. Again, a very uncomfortable interaction. This was after she made me, my wife and 8 yr old son wait 40 minutes to see her with absolutely no other customer in the dealership the entire time I was there (about an hour and a half total). I tried to make small talk to divert the conversation away from all of the extras she was trying to push on me and she wasn't interested in any of it. A very disappointing experience for a Volvo dealership. I would expect it from a used car dealer in the Bronx. I would have answered yes to recommending this dealership if it wasn't for Linda More