Volvo Cars Annapolis - Service Center

Annapolis Volvo does a great job My son needed a used car. Thom Lamb did a great job finding one that would fit his budget and Walt Clements in service made sure a seatbelt and key fo My son needed a used car. Thom Lamb did a great job finding one that would fit his budget and Walt Clements in service made sure a seatbelt and key fob issue were sorted out. This is the 7th car our family has purchased at Annapolis Volvo. More

Very Accommodating Came in for tire rotation / balance and oil change. Thought I had it scheduled for 6/20 but was informed it was actually 6/23. Walt was able to acco Came in for tire rotation / balance and oil change. Thought I had it scheduled for 6/20 but was informed it was actually 6/23. Walt was able to accommodate, even thought the date mix up. I left with a great service. Walt also recommended that I get new tires, which are in need. He was able to give me an estimate for which I will call in at a later date to take care of. Awesome service. More

Every time I come here for service I receive the best service ever. Thank you Luis 😊 keep up the good work. And the people are friendly. service ever. Thank you Luis 😊 keep up the good work. And the people are friendly. More

Next day service and quick turnaround. Appointment made for next day; very communicative throughout the whole process. Great service! Even though not as convenient as other Volvo dealers, Appointment made for next day; very communicative throughout the whole process. Great service! Even though not as convenient as other Volvo dealers, worth the extra time and distance to get top rate service. Would highly recommend. More

Overcharged for a battery To install a new battery, they charged $395. This battery retails between $125 - $200. They are usually fair in their prices, but not this time. To install a new battery, they charged $395. This battery retails between $125 - $200. They are usually fair in their prices, but not this time. More

Great service experience as always. Service rep reached out to provide update and ask about type of tire replacement. Vehicle was ready shortly after and am very happy with everything. out to provide update and ask about type of tire replacement. Vehicle was ready shortly after and am very happy with everything. More

recall was great. quick and easy. everyone was polite, kind & professorial. It was ready when they said. car was clean and ready to go. Was a geart experienc was great. quick and easy. everyone was polite, kind & professorial. It was ready when they said. car was clean and ready to go. Was a geart experience More

I always appreciate the great help I receive at Annapolis Volvo in maintaining my Volvo. My car is important to me and the staff is always supportive. Volvo in maintaining my Volvo. My car is important to me and the staff is always supportive. More

Friendly and knowledgeable service staff. Provided great service for me and my car. However they are a bit over priced for their service and tires they provide. The same tires can be purchased else great service for me and my car. However they are a bit over priced for their service and tires they provide. The same tires can be purchased else where for much less. More

They have had my 2020 X90 since April 27 and the management team doesn’t have the decency to be straightforward with me. I have been told by Dave Scott that the engineers from Volvo corporate have management team doesn’t have the decency to be straightforward with me. I have been told by Dave Scott that the engineers from Volvo corporate have reviewed the multiple problems the car has and it was supposed to be resolved two weeks ago. When I call him and ask to be called back, he emails me instead and gives me another bogus date. The GM Anthony who is the owners son is just as unresponsive . This is the fifth time my car has been in for various electrical problems and it is brand new. It’s been so long I can’t remember what it looks like. At first I thought it was a Volvo problem but had faith in Annapolis Volvo to remedy the situation and at the very least communicate with me . I spent $70,000 on this vehicle and once the sale was complete, all of this became my problem. Advice- do your research and don’t buy or get your service from them. As an end note, I went on a Saturday to get my car while various parts were being ordered so I could get some personal effects out and they lost my car key.... I had to drive back on a weekday. Complete incompetence. If you read my first review when I first got the car I was thrilled... once they had the sale and the problems started they could not live up to the fictitious reputation that they sold me on. I’m stuck with them for now but don’t make the same mistake I did. More