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Volvo Cars Annapolis - Service Center

Annapolis, MD

4.6
1,300 Reviews

1,300 Reviews of Volvo Cars Annapolis - Service Center

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October 23, 2020

I am very pleased with my first service experience at Volvo Cars Annapolis. The service staff met my expectations. Will definitely return for future maintenance appointments. More

by Glen S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
October 23, 2020

I called to have my key fob programmed and Nicole gave I called to have my key fob programmed and Nicole gave me a service date and time. I asked her to check on the price of one of my tire and she gave m More

by joyceflu1406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
October 21, 2020

I feel confident in any repair or service performed by Volvo Car Annapolis. I am able to get appointments and courtesy cars that fit with my schedule. More

by BRIANDANDRADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
October 21, 2020

Annapolis Volvo’s team both sales and service has always treat us like family. Their follow up and attention to detail is unmatched. Eddie T. More

by ETNAVIGATOR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
October 21, 2020

I called and requested a service date and time. I arrived for service and they reviewed what was to be done. I needed to wait for the car and they advised me the work would take appropriately an hou More

by ARTSOMERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 20, 2020

Walt was great! We had an issue that he was able to solve and achieved a very fair outcome for the customer! Thank you Walt! More

by kateshehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements, Luis Cabrera
October 16, 2020

Easy to get appointment for service. Needed to get 20K service done to keep maintenance plan in effect. Despite COVID-19, felt comfortable sitting in customer waiting area. Not too long a wait for car to More

by seamus444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Clements
October 15, 2020

Great experience at Volvo Annapolis. Everything was easy: making the appointment, drop off, pickup. Loaner was clean. Service advisor kept me informed of what was going on. More

by ajo3
Recommend Dealer
Yes
Employees Worked With
Walt Clements
October 13, 2020

Service was good just not pleased with the vehicle requiring such expensive service. This is my third Volvo and have had electronics problems with all of them. Seems like Volvo electronics have becom More

by homers7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
October 10, 2020

I was in a hurry and had pretty much decided that a used car they had on the lot would work perfectly. Less than 24 hours later it was mine, financed, and on the road. Miguel was great at staying in touch a More

by Louise Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian - Business Manager, Miguel Martinez
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