Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of South Charlotte
Charlotte, NC
2,205 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,205 reviews
September 17, 2025
We bought a 2024 Atlas Cross Sport and our experience was nothing short of exceptional. Victor is the best of the best! When we first arrived at VW he greeted us immediately and only showed us vehicles that nothing short of exceptional. Victor is the best of the best! When we first arrived at VW he greeted us immediately and only showed us vehicles that were within our budget and that met my standards. An Atlas has been my dream car for years and Victor made sure I got a fair deal. Thank you Victor! More
by Alex and Katie
Employees Worked With
September 17, 2025
Kwasi was very professional and nice. He made my purchasing experience worthwhile. He went above and beyond to make our transactions smooth. He made my purchasing experience worthwhile. He went above and beyond to make our transactions smooth. More
by ammherself
Employees Worked With
September 16, 2025
Sean was patient with me and got a great car, very low mileage for the age and in nice all original condition. mileage for the age and in nice all original condition. More
by winchesterpete
Employees Worked With
September 16, 2025
Fantastic experience with Sean Brown. Patient, detail-oriented, accommodating, and crystal clear in every step. Couldn’t ask for a better dealer at Volkswagen of South Charlotte—and the e Patient, detail-oriented, accommodating, and crystal clear in every step. Couldn’t ask for a better dealer at Volkswagen of South Charlotte—and the entire dealership offered one of the best car-buying experiences I’ve ever had. More
by KeithP
Employees Worked With
September 16, 2025
Kwasi went above and beyond in helping me in my vehicle search, and took the time to lay out my options and work with me on my trade-in valuation and much more, and was kind, patient, and understanding. Go search, and took the time to lay out my options and work with me on my trade-in valuation and much more, and was kind, patient, and understanding. Go see him for all your Volkswagen needs! More
by Nathandowdy
Employees Worked With
September 12, 2025
Matt was patient and attentive, had a great experience! Chris was very helpful and informative as well. Would do business w them again, worth the travel time to do business with them. The car was exactly a Chris was very helpful and informative as well. Would do business w them again, worth the travel time to do business with them. The car was exactly as it was stated, which is a blessing in this business! More
by Kppropertyservicesllc
Employees Worked With
September 10, 2025
My husband & I went in to look at a new cars. Kwasi and his finance manager David made the process easy and seamless. If you want great service go see Kwasi & David. Kwasi and his finance manager David made the process easy and seamless. If you want great service go see Kwasi & David. More
by annaherbert34
Employees Worked With
