Volkswagen of North Tampa - Service Center

I got a nail in my tire and it needed to be replaced . I was able to make an appointment quickly. However , I arrived for my 8 am appointment and didnt leave until 1020? There were notes in my paper work I was able to make an appointment quickly. However , I arrived for my 8 am appointment and didnt leave until 1020? There were notes in my paper work stating that I had another appointment to get to by 10 am - 2.5 hours to change a tire and wash? People change tires on the side of the road in 15 minutes ? VW has all the tools and equipment needed .. please tell me why it took so long ? I appreciated the wash but my rubber mats were soaking wet when I got in my car , so much that I had to remove the mat and shake out the water and my car was sandwiched between two cars so tightly , that I had to request the cars be moved so I could leave. Kevin and Mandi (5 stars) were both very accommodating and informative. Whoever changed my tire , washed my mats , and parked my car … zero stars More

Great customer service. The detail to customer needs are always appreciated.. Thanks to the staff. The detail to customer needs are always appreciated.. Thanks to the staff. More

They took us in on time provided a new loaner car and made us feel welcome. Joshua Anderson did a professional job answering all our questions and listening to our concerns . made us feel welcome. Joshua Anderson did a professional job answering all our questions and listening to our concerns . More

I got great service and my service was very great, liz was excellent, outstanding and timely. was excellent, outstanding and timely. More

The best dealership in Tampa. The only dealership that services my vehicles. Thank you so much for the hospitality. The only dealership that services my vehicles. Thank you so much for the hospitality. More

I had a very good experience here working with Kevin the service manager. He was very kind and explained everything to me in great detail. We discussed what needed to be done and he assisted me in making th service manager. He was very kind and explained everything to me in great detail. We discussed what needed to be done and he assisted me in making the next appointment when it was best for my schedule. I would highly suggest using this service center! More

Dustin is the best Service Rep I have ever worked with! Great communication over text. Clear and concise. Super knowledgeable and courteous! Great communication over text. Clear and concise. Super knowledgeable and courteous! More

Fantastic service! They got me in and out in a reasonable time. When finished, they made sure my car was under a cover while it was raining. They got me in and out in a reasonable time. When finished, they made sure my car was under a cover while it was raining. More

Dustin is definitely the best service advisor available. Straight forward and honest with his suggestions and a genuine Volkswagen ambassador. Straight forward and honest with his suggestions and a genuine Volkswagen ambassador. More

10/10 recommend this dealership, amazing staff. Will be back for all future car needs. Will be back for all future car needs. More