Volkswagen of Gainesville

By far the best experience at any car dealer ship i have had! Hannah in internet sales, Pablo, my car salesman, and Michael in Finance truly were amazing. They did everything they could to get me my dream c had! Hannah in internet sales, Pablo, my car salesman, and Michael in Finance truly were amazing. They did everything they could to get me my dream car, the new 2024 volkswagen GTI, at the best rate! They were extremely welcoming, courteous, and made me feel apart of their family. Thank you Volkswagen of Gainesville for making this happen for me. More

The team I worked with, from sales to leadership to finance, made sure that we were comfortable the entire time. They explained things simply and didn't try to sell us anything more than what were look finance, made sure that we were comfortable the entire time. They explained things simply and didn't try to sell us anything more than what were looking for. More

Freddie was a pleasure to work with. He went out of his way to complete this deal. He went out of his way to complete this deal. More

I had an overall amazing experience! Freddie, Michael, and the whole entire staff was nothing short of marvelous and they created the best experience I’ve had in my life! 100% satisfied! Freddie, Michael, and the whole entire staff was nothing short of marvelous and they created the best experience I’ve had in my life! 100% satisfied! More

Amazing! It was a very smooth painless transaction. I did not have to spend the whole day at the dealership. Thank you. It was a very smooth painless transaction. I did not have to spend the whole day at the dealership. Thank you. More

We felt deceived because they did not disclose the car was a rental; they just said it had one owner. They also required us to purchase a $3000 warranty that we did not ask for. was a rental; they just said it had one owner. They also required us to purchase a $3000 warranty that we did not ask for. More

Purchase experience was good but vehicle quality control is lacking. Had to spend over $1,000 to replace front & rear brake pads and the rear rotors less than a week after purchasing the vehicle. Also had t is lacking. Had to spend over $1,000 to replace front & rear brake pads and the rear rotors less than a week after purchasing the vehicle. Also had to replace the brake fluid as that notification was active once I learned how to use the system. VW of Gainesville should have replaced the front & rear brake pads and replaced the brake fluid prior to selling. Manager, Bree, contacted me saying she would look into it and get back with me but 3 weeks later, no response. Once deal is done, they don't care! More

A fantastic team from the top down and beautiful dealership! The care about you and meeting your needs! dealership! The care about you and meeting your needs! More

Alex and Daniel were super helpful and able to get me into an amazing Jetta! into an amazing Jetta! More

Had engine replaced in October and the dealer kept my car for a month. Car continued to have issues with EPC and Check engine light but advisor Edwin suggested the could diagnose anything if there were no li for a month. Car continued to have issues with EPC and Check engine light but advisor Edwin suggested the could diagnose anything if there were no lights. I explained the light kept coming on and off. After riding 15000 miles over the 12000 warranty on the new engine the dealer claimed I need three fuel injectors and that my warranty expired and the staff has been EXTREMELY rude and laughed at the fact I couldn’t afford the 3500 repair. I do not recommend VW or this auto shop. Extremely rude and they don’t actually fix anything. If you’re a woman BEWARE. More