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Volkswagen Danbury

Danbury, CT

5.0
591 Reviews

29 Sugar Hollow Rd

Danbury, CT

06810

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591 Reviews of Volkswagen Danbury

August 05, 2013

I worked exclusively with Bryan and he absolutely the best salesman I have worked with from any dealership. He was knowledgable and friendly. I test drove three different cars with Bryan and He was very More

by jamesmurphy94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 01, 2013

Drove up from Norwalk last night to look at the new Beetle. No one said hello or even looked up to see if we needed help. I didn't see any receptionist. We were there around 6-6:30. We were in the sh More

by samanthadorriscostanza
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sara Di Fabbio-Keeler
Aug 15, 2013 -

Volkswagen Danbury responded

Samantha, We are sorry that we missed you on July 31st. As you know we had no record of you being in the dealership so we went to our video system and saw that you were here between 6:12 and 6:19 last night. You were in the showroom for approximately 2-3 minutes and on the dealer property for less than 10. The reason the showroom appeared dead in those moments was that three of the salespeople on duty last night were out in the parking lot delivering cars, one was delivering a car in one end of the showroom and the fifth was on a test drive. Additionally, our Sales Assistant stepped away from her desk to retrieve paperwork seconds before you walked by. All told they had six deliveries scheduled between 5pm and 8pm that day, the last day of the month. Again we are sorry that we missed the opportunity to work with you. We hope you are enjoying your new Nissan.

July 31, 2013

I leased a car from Bryan LeBlanc. He was great. I wasn't sure if I wanted to buy or lease and Bryan gave me all the options. He was straightforward, honest and very helpful. This is the 5th car I've More

by kcfreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Freeman
July 12, 2013

I came into the dealership already knowing exactly what I wanted and with Bryan, he helped make that a reality. Bryan was very personable, he listened to what my mom and I had to say, and was extremely prof More

by 203hmb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Barber
June 30, 2013

We were extremely pleased with the experience of buying a VW Jetta from this dealership, but mostly from our VW expert Brent d'Arcy! All involved made this a great experience, and I would highly recommend th More

by Larnold123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Epstein
June 30, 2013

When my wife and I walked into the dealership, Brent greeted us and offered his assistance. His outstanding knowledge of the vehicles, ability to answer all of our questions and NO pressure style, cert More

by RobA2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 29, 2013

Brent was very helpful, not pushy at all. We had been to several dealerships in the area (non VW) and some attacked you at the door, not allowing you to look around at all. He went over several financing o More

by mctblam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 21, 2013

I began working with Steve and then finished my closing with Brent and both were a pleasure to work with. Both Steve and Brent are highly knowledgeable, friendly, easy to talk with, and make the car buying More

by abiet20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Epstein
June 20, 2013

The was my best experience purchasing a car. Brent D'Arcy tracked down the Passat V6 I was looking for at a good price. The delivery of the car was timely and the paperwork process went very smooth. More

by jbrownst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 14, 2013

Danbury VW was completely different from other dealerships we visited. Our salesman, Bryan, listened to our needs and was very professional. Everyone worked as a team and provided us with honest i More

by MCSDG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Di Fabbio-Keeler
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