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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,592 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,592 reviews
April 25, 2026
Great sales support from Jeff Dennis I called up about looking for a nice Gladiator said he had just what I was looking for and made it happen great salesman. looking for a nice Gladiator said he had just what I was looking for and made it happen great salesman. More
by TALLEN17
Verified CustomerEmployees Worked With
Other Employees :
Jeff Dennis
April 25, 2026
last minute drop in from out of state. fast excellent service. friendly staff. thank you fast excellent service. friendly staff. thank you More
by jacqueline.lawes
April 24, 2026
Your new phone service is lackluster at best. I have had calls dropped, 'leave a message' with no response back, rarely get thru to speak to the correct person and routed thru someone not in serv I have had calls dropped, 'leave a message' with no response back, rarely get thru to speak to the correct person and routed thru someone not in service department. My vehicle has been with Vision for 4 WEEKS. This is excessive. Louis has reached out at times but it is difficult to get back in touch with him for clarification. I get random phone numbers calling me with no indications it is Vision, therefore I don't pick up (avoiding spam calls). Frustrating to miss the calls to speak with someone. More
by mkerkezis
Employees Worked With
Service department
April 24, 2026
Mike was my guy that sold me the truck and he was great Very smooth and easy super nice people Very smooth and easy super nice people More
by EQSOONICE
April 23, 2026
First, I got great advice about my Jeep Wrangler. It's not exactly a great time to be a Wrangler fan. The service department gave me practical advice and then cleared my recalls. Thank you! It's not exactly a great time to be a Wrangler fan. The service department gave me practical advice and then cleared my recalls. Thank you! More
by Bryan.claus5975
Employees Worked With
Sergio Santos
April 23, 2026
Needs lots of improvement? No pens to fill out survey card in waiting room? Don't like where they park my vehicle after service? No pens to fill out survey card in waiting room? Don't like where they park my vehicle after service? More
by eganr2674
Employees Worked With
People working at service department never tell you there name?
