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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,592 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,592 reviews
Verified Customer
May 03, 2026
My truck was in the dealership for about a month I get it back and I shave the same issues and on top of that my side inside panel on the driver side fell down so now I have to take more time out of my day t back and I shave the same issues and on top of that my side inside panel on the driver side fell down so now I have to take more time out of my day to take my truck back to the dealership More
by JAMESP_II
May 02, 2026
Super fast service and very professional staff. Easy to make an appointment. Thank you for always taking care of me Easy to make an appointment. Thank you for always taking care of me More
by jhiggin2
Employees Worked With
Other Employees :
Astrit G Technician in Service
May 01, 2026
Good communication. Dealt with issue, no pushback. The issue was fixed perfectly. All was handled smoothly. Another great experience. I'll keep coming back. Dealt with issue, no pushback. The issue was fixed perfectly. All was handled smoothly. Another great experience. I'll keep coming back. More
by jamesmorton
April 29, 2026
Service department never got back to me as promised. I called Vision after my visit, left a message, with no return call. I am currently working with another dealer given the lack of service. I called Vision after my visit, left a message, with no return call. I am currently working with another dealer given the lack of service. More
by PATRICIA_SOVIE
Employees Worked With
Sergio
April 29, 2026
There is not much to say. I dropped off my car for a NYS inspection and then picked it up the next day. I dropped off my car for a NYS inspection and then picked it up the next day. More
by SSFIRE9
April 27, 2026
I had my Jeep Grand Cherokee delivered by AAA with a blown radiator on Friday, 4/17. The Service Dept diagnosed the repairs but the repairs were delayed by the warranty company. The dispute was finally blown radiator on Friday, 4/17. The Service Dept diagnosed the repairs but the repairs were delayed by the warranty company. The dispute was finally resolved, the repairs were completed, addition requested work was completed & I received my JGC back Friday, 4/24. The Service Rep, Luis kept me updated through the process. My JGC is running like new. Thank you. More
by swtjmat
April 25, 2026
Jim was fantastic, attentive and kept me updsted and informed. Always a great experience anytime I'm in. informed. Always a great experience anytime I'm in. More
by CELFOSTER234
