Village Volkswagen of Chattanooga

Great service team! Friendly service staff. Always willing to assist with servicing vehicle, even on short notice. Called Jacob needing a last minute oil change. Arrive Friendly service staff. Always willing to assist with servicing vehicle, even on short notice. Called Jacob needing a last minute oil change. Arrived at dealership within 5 min of making call and was in and out in 45 minutes. Jacob also added a coupon to ensure I received the best discount possible. Thanks Jacob! More

Sales experience Scott Hile was very pleasant to deal with. He was so helpful in assisting my sister in law with her car purchase that I bought a new PASSAT R-line as Scott Hile was very pleasant to deal with. He was so helpful in assisting my sister in law with her car purchase that I bought a new PASSAT R-line as well 😀 I highly recommend Scott as the go to guy for your next car purchase ! More

2nd Great Purchase! Village VW made me a great deal on my 2017 Passat R-Line, so it was great to find a used vehicle for my son's first car at the same place. Once again Village VW made me a great deal on my 2017 Passat R-Line, so it was great to find a used vehicle for my son's first car at the same place. Once again Village VW made us a great deal. More

Charolene's Excellent, Efficient Service at Village VW I recently had a quick glitch that I needed help with, and Charolene delivered seamless service that resulted in a minimal disruption to my routine. S I recently had a quick glitch that I needed help with, and Charolene delivered seamless service that resulted in a minimal disruption to my routine. Since it was sort of an emergency situation, she made sure that a loaner vehicle was ready to go when I arrived at the dealership so I could be on my way to work and not have to take any time off. When I picked up my Beetle, she honored my request and connected me with the tech that checked my car so he could explain the nuances of my vehicle. The entire experience was quite clear and very reassuring. I waited half my life to buy a bug, and I cannot say enough positive things about both the sales staff (thank you, Lynn!) or the service staff (thank you, Charolene!). I had never loved a car until buying my "Boopsie," and Village VW offers a great support network for standard service that keeps the love affair alive. Thank you! More

Awesome, honest people Had my VW for some maintenance and other work at the dealership. They gave me friendly, great, and fast service. Everything was explained to me very w Had my VW for some maintenance and other work at the dealership. They gave me friendly, great, and fast service. Everything was explained to me very well. The price was reasonable and the employees were super fine. Brian was my service technician and he gets TWO THUMBS UP. Thanks Brian, you are a super fine guy. Also, thanks to Ben who had to deal with me on the phone. Great people, great dealer ship. Thanks everyone. More

Excellent Service for my 10,000 mile maintenance. Clean waiting area, with affordable maintenance. It was a pleasurable experience. Would highly recommend using Village Volkswagen of Chattanooga if yo Clean waiting area, with affordable maintenance. It was a pleasurable experience. Would highly recommend using Village Volkswagen of Chattanooga if you are in the market for affordable maintenance for your VW. More

Great service Jacob Widener was very helpful and took time to explain everything to me. He was pleasant and professional. Job was done very quickly. My time was wel Jacob Widener was very helpful and took time to explain everything to me. He was pleasant and professional. Job was done very quickly. My time was well spent getting service done at dealer. More

Parts Alex is a great parts provider! Quick and easy service. Super charming. Took great care of me. Highly recommend this department and dealership. Go vw. Alex is a great parts provider! Quick and easy service. Super charming. Took great care of me. Highly recommend this department and dealership. Go vw. More

Smooth and Easy We really enjoyed our experience at Village VW. No hassle no headaches. Jim was patient with us as we looked through the inventory. Jim was very kno We really enjoyed our experience at Village VW. No hassle no headaches. Jim was patient with us as we looked through the inventory. Jim was very knowledgeable about the product and provided insight and direction to guide our purchase. More