Village Volkswagen of Chattanooga

Amazing Crockett did an awesome job of getting my car in for service on short notice. The shop was very busy but he was able to squeeze me in and get my issue Crockett did an awesome job of getting my car in for service on short notice. The shop was very busy but he was able to squeeze me in and get my issue taken care of much faster than any other service department I've taken it to. Will definitely be coming back! More

Excellent customer service Crockett was extremely helpful. He answered all of my questions. He took time to explain everything. I would highly recommend his expertise to anyone Crockett was extremely helpful. He answered all of my questions. He took time to explain everything. I would highly recommend his expertise to anyone who has a service related issue. More

Great help!! Crockett is an awesome service advisor! I had to stop in for service while traveling and he really helped me out when I told him I had a limited amoun Crockett is an awesome service advisor! I had to stop in for service while traveling and he really helped me out when I told him I had a limited amount of time. If you want someone who goes above and beyond, look no further! More

Very Professional Crockett was quick and efficient and took care of our needs. We particularly enjoyed the waiting area and would definitely recommend this service cent Crockett was quick and efficient and took care of our needs. We particularly enjoyed the waiting area and would definitely recommend this service center to any volkswagen owner. We will be back for sure More

What awesome assistance I received when I needed it Very happy with the quality of customer service I received from Crockett. He was always professional and extremely helpful when I had questions about Very happy with the quality of customer service I received from Crockett. He was always professional and extremely helpful when I had questions about the maintenance my car needed. Crockett is the best! More

Very helpful! I can honestly say I’ve never had a better experience bringing my car to a dealership for service. My service advisor, Crockett, was extremely helpful I can honestly say I’ve never had a better experience bringing my car to a dealership for service. My service advisor, Crockett, was extremely helpful when I asked for assistance picking out the best tires to put on my car, and thoroughly explained what was causing a different issue I was having. Overall, he was very pleasant to work with! Ask for Crockett when you need to bring your car in! More

Excellent service from Crockett Crockett was exceptionally pleasant to work with when I brought my car in for service. He was very helpful and made sure I understood exactly what was Crockett was exceptionally pleasant to work with when I brought my car in for service. He was very helpful and made sure I understood exactly what was wrong with my car. Highly recommend anyone who comes to this location to ask for him! More

Amazing customer service and very helpfull I’ve been a VW owner for most of my life. Crockett has been the most helpful member of the service department so far. Indeed ?????????? I’ve been a VW owner for most of my life. Crockett has been the most helpful member of the service department so far. Indeed ?????????? More

Awesome sauce Was in a hurry, and was able to get in and out quickly without any issues with the added benefit of friendly service. Crocket was great. Was in a hurry, and was able to get in and out quickly without any issues with the added benefit of friendly service. Crocket was great. More

Crocket Griffin was a great help I cannot find the words to describe how great Crocket was in helping me. He was not only courteous and respectful, but he was very intelligible with a I cannot find the words to describe how great Crocket was in helping me. He was not only courteous and respectful, but he was very intelligible with all of the vehicles on the lot. I recommend this dealer to anyone who is looking for a new car. -Frank More