Village Toyota

2019 highlander First visit to this dealer. showed us the vehicle that was on our shopping list. Worked a satisfactory deal on my trade-in. Drove the new car home th First visit to this dealer. showed us the vehicle that was on our shopping list. Worked a satisfactory deal on my trade-in. Drove the new car home that day. More

Great experienced Had a great experience from salesman John Deloach to Matt in Finance. Thanks so much . I appreciate the speed of not only getting us 1 car but 2 cars Had a great experience from salesman John Deloach to Matt in Finance. Thanks so much . I appreciate the speed of not only getting us 1 car but 2 cars in a timely manner More

Buying a new cat My sales person was Michael Ketchum. I was not an easy customer having had a few bad experiences in the past. Michael was tireless and patient letting My sales person was Michael Ketchum. I was not an easy customer having had a few bad experiences in the past. Michael was tireless and patient letting me test drive several vehicles and showing me all the features of each vehicle. I really appreciated his attitude and will recommend him to my friends. More

Great service Let me just start off by saying John the beatle ties was a great help very nice man Very helpful and hes really trying to help you out and I would rec Let me just start off by saying John the beatle ties was a great help very nice man Very helpful and hes really trying to help you out and I would recommend him to anybody that's lookng to buy a vehicle go see John Beatles tie at Toyota village dealership More

Took a while to identfy problem. I believe it took a while to identify the problem with my Avalon. The tech that was assigned to my vehicle was very young and appeared to not have a I believe it took a while to identify the problem with my Avalon. The tech that was assigned to my vehicle was very young and appeared to not have a lot of experience. The first couple of hours he worked on the vehicle he had no idea what the problem was. At some point either he or the master tech, which was giving him some help diagnosed the problem as a computer problem behind the dash. I don't know exactly what happened at that point, but I was told that it was only a loose ground wire. I'm not 100% sure of anything at this time. I just hope that the problem stays corrected. More

New Truck Purchase I was working on a new truck purchase with Bobby Trenholme. He answered all my question and concerns. We couldn't come up with a deal that day, but Do I was working on a new truck purchase with Bobby Trenholme. He answered all my question and concerns. We couldn't come up with a deal that day, but Don Fortier the sales manager called me the next day just to see what they could of done better from a company standpoint. I expressed my feelings and within 30 minutes of hanging up the phone with him, he called back and said the deal that I wanted would be honored. I purchase many trucks and with out a doubt I will reach out to them on my next purchase. More

treated with respect by all All the people there were super helpful and kept me well informed while doing some custom work on my Camry. They also went out of their way to make s All the people there were super helpful and kept me well informed while doing some custom work on my Camry. They also went out of their way to make sure I was happy with all the things that they were doing for me and made me feel like part of the family. GREAT PLACE More

New Car Purchase We had passed thru Village Toyota several weeks back...with the intent to drive a Yaris sedan. I had an internet contact with Beth ...with a plan to We had passed thru Village Toyota several weeks back...with the intent to drive a Yaris sedan. I had an internet contact with Beth ...with a plan to revisit the dealership once back home from travel. We entered the dealership and met Beth, who put us with Brian Jannette to show our selected Car. We steered away from the Yaris and Brian's continued pleasant smile and lack of pressure sales tactics went a long way to make the time well spent. We ended up buying a new Rave4 and Brian went the extra mile to assist in setting up our phones and explaining the complex computer assisted systems of new cars. He was always right on point with his help and continued work to obtain affordable payments for the new car. I will no doubt be back to visit Brian for further help on the systems...But I am assured he will provide all the help we might need. I highly recommend Brian and Village Dealership. More

The best car buying experience of my life! Let me start by saying my attitude toward car buying is jaded, to say the least! I have always proceeded with a sense of suspicion and negative appreh Let me start by saying my attitude toward car buying is jaded, to say the least! I have always proceeded with a sense of suspicion and negative apprehension when in the market for a new car! However, the moment I walked into Village Toyota I knew this dealership was something very different! There was a welcoming atmosphere of professionalism, friendliness and, yes, everyone was happy! I was greeted by Sales Associate Keith Harris, who was not like any salesperson I have ever met! There was never so much as a moment of pressure throughout the entire time I was at the dealership! Not only was Keith professional and knowledgeable, but he went to great lengths to find the exact car for me! (He also stayed long after closing time to explain the vehicle operation in detail!! If that were not enough, the Finance Manager, Pablo Gomez, continued on with more excellent professionalism. He went the extra mile to answer any questions I had and made the paperwork part of the transaction a pleasure! I also have to mention Sales Manager Aaron Jandro as another member of the team who helped me that night! Now, if all this wasn't enough, I went back to the dealership the next day to thank Keith for the greatest car buying experience of my life, and wouldn't you know it, the General Sales Manager, Joe Petrillo, came down stairs to thank me for buying a car, too! This kind of treatment and professionalism made me feel like I was at home! I can't say enough about the dealership and look forward to a continuation of the good times when I bring my new 4Runner in for service! I'm spreading the word your dealership is truly one of a kind! Thank you for changing my opinion of the car business! More

Judy's The salesman was very professional, and personable, he helped us get the payments we could afford and did not pressure us. The whole staff worked well The salesman was very professional, and personable, he helped us get the payments we could afford and did not pressure us. The whole staff worked well with us. More