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Victory Toyota of Midtown

Chicago, IL

4.6
889 Reviews
We get it – there are tons of places you can go to buy a car around Chicago. But if you’re after a Toyota dealership that’s known for top-notch cars and friendly, reliable service, Victory Toyota of Midtown is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Oak Park, Lincoln Park, Elmwood Park, Lincolnwood, or Skokie, we’re here to make you feel right at home.
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3255 North Cicero Ave

Chicago, IL

60641

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Showing 889 reviews

October 21, 2026

They were well organized and did good work. Cinthia was very helpful friendly and kept me informed More

by rwenning56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthia Serna
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2026

Eric was incredibly helpful and talented in finding the EXACT RAV4 XSE Plugin in hybrid we wanted and I commend him for doing me the one RAV4 I called other dealers in a 500 miles radius. More

by whamel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2026

Great customer service. Isaac was very pleasant and explained all the details of the service needs of my car. He was helpful in scheduling a service appointment for me. More

by marge402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Duarte
Oct 13, 2026 -

Victory Toyota of Midtown responded

Thank you for your kind words! We're so glad Isaac made your visit a great one. We'll be sure to share your compliments with him. We appreciate your trust & look forward to seeing you again 😊🚗

October 07, 2026

Victory Toyota cares about their customers. We were treated poorly from a different Toyota dealer and came straight to Victory. From the first words and hand shake, we knew we were in good hand More

by Stevie B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Victory Toyota of Midtown responded

Thanks so much for the kind words! We're glad Eric & the team made you feel welcome from the moment you arrived. We truly appreciate the recommendation & look forward to helping you again. Enjoy your Toyota 🚗😊

October 06, 2026

They refuse to help because my Toyota. Another Toyota dealership location is able to repair the same issue. More

by LUYAR_86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Reyna
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Victory Toyota of Midtown responded

We’re sorry we weren’t able to assist with your repair & understand your frustration. We appreciate you bringing this experience to our attention.

October 03, 2026

I came in for required maintenance without an appointment. I was told it could take up to 3 hours to complete the work, including an alignment. So I took a walk. About an hour and a half later I More

by anodla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Victory Toyota of Midtown responded

Thank you for sharing your experience! We’re so glad our service team was able to accommodate you without an appointment & complete your maintenance & alignment much sooner than expected. We truly appreciate your business & look forward to serving you again 😃

October 02, 2026

Cinthia made it happen! Waited for 15 minutes just to get into the service center. Service was over booked. Did get the recall work done, but it took a lot of my day More

by RICKI
Recommend Dealer
No
Employees Worked With
Cinthia Serna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Victory Toyota of Midtown responded

Thank you for your feedback! We're glad Cinthia was able to help & get your recall work completed. We apologize for the wait & understand that your time is valuable. We appreciate your patience & hope to provide you with an even smoother experience next time 🤩

October 01, 2026

I had a great experience purchasing my Toyota Tacoma yesterday. The entire process was smooth and straightforward, and everyone I worked with was friendly, professional, and helpful. I’m very happy with More

by jackie66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Morales
September 28, 2026

I never saw her again after I dropped off the car everything was reviewed online. More

by boricuamami56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Ossak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Victory Toyota of Midtown responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Victory Toyota of Midtown are glad to have you as a customer. Lane Gibson lane.gibson@victorytoyota.com

September 20, 2026

Victory Toyota of Midtown is the best! Would not take my car any place else. They are very respectful and let you know everything they will be doing .the mechanics do excellent work 😊 More

by dawn.furukawa91@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Tabora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2026 -

Victory Toyota of Midtown responded

Knowing that you feel respected and informed about every step means a lot to our service team. It’s rewarding to hear the mechanics delivered excellent work on your Toyota C-HR. Thank you for choosing us as your go-to service destination. Lane Gibson lane.gibson@victorytoyota.com

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