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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,990 Reviews

1,990 Reviews of Victory Toyota of Brook Park - Service Center

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April 20, 2018

Service Good job and all clean. They did a good job on my car maintenance did a nice job and cleaned up after job was complete. More

by RCHIKIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Byrne
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Ryan Schneider in Sales and Sarah in our Service Department at Metro Toyota! We appreciate you!

April 20, 2018

New tires Scott in service thinks so much of your clients that he called me when you had your sale on tires, knowing that I needed them. Now that’s real custome More

by Schmiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Schmiti! We are happy to hear your experience with Scott in our Service Department at Metro Toyota! We appreciate you!

April 20, 2018

Good service Everyone is very nice and friendly. They efficiently serviced my SUV. Ryan Schneider is very friendly and courteous, he’s a great asset to the Metro d More

by Andi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma, Sarah Byrne
May 25, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Andi! We are happy to hear your experience with Ryan Schneider in our Sales Department at Metro Toyota! We appreciate you!

April 18, 2018

Convenient and friendly service I really appreciate the early morning appointments, online scheduling and comfortable waiting area. Service was speedy and reasonably priced. I am v More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Joe Rogers in our Service Department at Metro Toyota! We appreciate you and hope that you love your Tacoma!

April 18, 2018

They always take good care of me My care is a 2005. I have had every oil change, maintenance service and repair done at Metro Toyota simply because they take good care of me. I have h More

by DJONES9028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I also worked with Jeff (relocated), Emma (retired), Liz (sales, who sold me the Forerunner in 2005)., Maggie Colan
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Maggie and Joe in our Service Department at Metro Toyota! We appreciate you!

April 18, 2018

Always a good experience I always feel well taken care of at Metro. I've been going there long enough that the service managers know my name and are always kind and do their More

by Emma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Emma! We are happy to hear your experience with Scott, Joe, and Dominic in our Service Department at Metro Toyota! We appreciate you and the fact that you are a teacher!

April 18, 2018

Great first-time experience with my new Camry My service technicians were friendly and worked quickly to get me in and out in a timely manner. The waiting room is very pleasant and my service was More

by SRUFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Chris Ollar in our Sales Department and with our Service Department at Metro Toyota! We appreciate you!

April 18, 2018

Great! The service was very personable; a very complete job was done; Metro Toyota was very good at explaining everything; the shuttle service was really gre More

by MPDOHERTY7274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, The shuttle driver., Sarah Byrne
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Sarah in our Service Department and with Ken, the shuttle driver at Metro Toyota! We appreciate you!

April 18, 2018

Easy, efficient professional Easy, efficient and professional. I came in for service and they went above and beyond . Good coffee, too.Spoke with Sam Ibrahim about possibility of More

by pca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Our Service Department and with Sam in our Sales Department at Metro Toyota! We appreciate you!

April 18, 2018

Quick and friendly Scheduled oil change was on time and completed quickly. Technician very friendly and explained process and reviewed service with me. No complaints! W More

by ANNELAUXMANBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with our Service Department at Metro Toyota! We appreciate you!

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