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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,990 Reviews of Victory Toyota of Brook Park - Service Center
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April 25, 2018
They fixed my concern. I have been purchasing my vehicles from Metro Toyota for 30 years because they are trustworthy and I am given a fair deal when I purchase a vehicle. I have been purchasing my vehicles from Metro Toyota for 30 years because they are trustworthy and I am given a fair deal when I purchase a vehicle. The Service Department does not do work that I do not need which was not always the case with other vehicles that I owned which is why I switched to Toyota 30 years ago. More
by CHAPLAINJAL
Verified Customer
April 25, 2018
As expected, smooth and quick Process is simple-comfortable lounge with coffee and snacks, quick service, polite personnel. Service area and sales area is clean. Toyota dealer in Process is simple-comfortable lounge with coffee and snacks, quick service, polite personnel. Service area and sales area is clean. Toyota dealer in Pharr, Texas has an awesome snack/lunch area where food and drinks, ice cream can be brought. More
by ssc4018
Employees Worked With
Michael Callahan, Sarah Byrne
April 24, 2018
FJ maintenance Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the g Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the great work! More
by SEACZAR14
Employees Worked With
Other Employees :
Maggie Colan, Stephanie Talbot, Devin Rupert, Sarah Byrne
April 24, 2018
Great service! Recently had routine service appointment. Easily scheduled and service provided at a reasonable cost. Would recommend Metro Toyota to all Toyota ow Recently had routine service appointment. Easily scheduled and service provided at a reasonable cost. Would recommend Metro Toyota to all Toyota owners. Online scheduling is an advantage. More
by MCOLLINGS187
Employees Worked With
April 24, 2018
great as always I love that I can wait for an hour and get the car back and get to work, I'm glad I got the extra-care to keep up just had my 35k checkup I love that I can wait for an hour and get the car back and get to work, I'm glad I got the extra-care to keep up just had my 35k checkup More
by JALLEN14
Employees Worked With
ALL THE SERVICE PEOPLE WERE GREAT
April 24, 2018
The best Even after 8 years I still bring my RAV4 back “home” for all services. I never have to worry about being ripped off and scared into other repairs Even after 8 years I still bring my RAV4 back “home” for all services. I never have to worry about being ripped off and scared into other repairs More
by OTISBG
Employees Worked With
Other Employees :
Was also very pleased to see Emma back (don’t know her last name)
April 23, 2018
Torque converter repair and oil change maintenance My experience at Metro Toyota a couple weeks ago was awesome! I was really nervous about my car issues and wasn't sure if the problem was major or mi My experience at Metro Toyota a couple weeks ago was awesome! I was really nervous about my car issues and wasn't sure if the problem was major or minor. Scott helped me a great deal, set me up with a loaner car and had the team resolve my car issues without any trouble! I left Metro Toyota relieved and my car felt like new. Thank you for all of your help and excellent customer service. All of my questions were answered. More
by akern4412
Employees Worked With
April 23, 2018
Service I had been hearing a weird noise coming from my tire for about a week and I decided to make an appointment to get it looked at. Scott was super helpfu I had been hearing a weird noise coming from my tire for about a week and I decided to make an appointment to get it looked at. Scott was super helpful and got me in right away to have everything looked at. They were able to quickly figure out the issue and fix it. And it was even covered under warranty...even better! Thanks to Metro Toyota for always helping me and my family out, whether it be getting a new car or servicing our vehicles. More
by ASWHITE19
April 22, 2018
Great Service I got a last minute appointment and got in and out quickly. They even accommodated my disability by not making me go all the way to the waiting room. I got a last minute appointment and got in and out quickly. They even accommodated my disability by not making me go all the way to the waiting room. More
by neecne
Employees Worked With
April 21, 2018
Lubed Service was Fantastic vehicle is awesome it's a Toyota you get what you pay for! I expect the best and toyota delivers. Thank you Service was Fantastic vehicle is awesome it's a Toyota you get what you pay for! I expect the best and toyota delivers. Thank you More
by Mike
