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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,990 Reviews of Victory Toyota of Brook Park - Service Center
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May 14, 2018
Great service I didn’t have an appointment;however I was taken care of in a timely manner at a reasonable price.i would recomend Metro highly. I didn’t have an appointment;however I was taken care of in a timely manner at a reasonable price.i would recomend Metro highly. More
by TERRYRUGS7175
Verified CustomerEmployees Worked With
May 11, 2018
Courteous and professional From arrival to departure each employee was courteous and prosaic all. Wait time was kept at a minimum for a basic express visit for maintenance issue From arrival to departure each employee was courteous and prosaic all. Wait time was kept at a minimum for a basic express visit for maintenance issue. More
by whhenson
Employees Worked With
May 11, 2018
Nice group of people Every time i get my check up there the group is great. They make it a real pleasure to bring your car in from Scott and Holly to all the service peo Every time i get my check up there the group is great. They make it a real pleasure to bring your car in from Scott and Holly to all the service people i dont see. They have a nce lounge area and small snacks and coffee or tea. They also wash my car when they are done. More
by Janice
May 10, 2018
Went in for an oil change and inspection I did get the oil change in a timely matter but they said that all fluids were topped off but the antifreeze was almost empty and they didn't full it I did get the oil change in a timely matter but they said that all fluids were topped off but the antifreeze was almost empty and they didn't full it even though they put on the receipt that it was filled up. I also recently put new filters in so I know they are good but the receipt said I needed a new one. I think they don't really check everything that they say they check. More
by escancer1
Employees Worked With
Other Employees :
Maggie Colan, Stephanie Talbot, Devin Rupert, Sarah Byrne
May 09, 2018
issues with vehicle lights and brakes. The service center treated me well and only issue I had with the service center is that I had to go back because the did not check to see if all the l The service center treated me well and only issue I had with the service center is that I had to go back because the did not check to see if all the lights where working . More
by ssboo_ohio
Employees Worked With
May 08, 2018
Metro is the BEST automotive repair facility ! My mother-in-law purchased a 2007 Toyota Avalon new at Metro. She was extremely satisfied with both the purchase transaction and the service that she My mother-in-law purchased a 2007 Toyota Avalon new at Metro. She was extremely satisfied with both the purchase transaction and the service that she received. After I purchased the Avalon from her two years ago, I decided to continue patronizing the dealer ( even though it is located 33 miles from my home. The service that I have received at Metro is exemplary. More
by thomasrgarner
May 08, 2018
Alignment and balancing Got me in on short notice, very accommodating. Performed 4-wheel alignment and road force balancing. I asked for before and after alignment measureme Got me in on short notice, very accommodating. Performed 4-wheel alignment and road force balancing. I asked for before and after alignment measurements and they gladly provided them. This dealership also has "road force" style of balancing option which is much better than traditional balancing. Car drives great, tracks straight and wheels perfectly balanced. More
by AC
Employees Worked With
May 08, 2018
Tire rotation general service Had tire rotation and general maintenance done on my Rav service was quick they washed my vehicle did a very good job. Very satisfied with this dealer Had tire rotation and general maintenance done on my Rav service was quick they washed my vehicle did a very good job. Very satisfied with this dealership More
by LROSEN1026
Employees Worked With
Robert Saponari, Devin Rupert
May 08, 2018
Great service Although I only had a minor concern with my car I was treated very courteously and quickly. Everything turned out great and I am well pleased with my Although I only had a minor concern with my car I was treated very courteously and quickly. Everything turned out great and I am well pleased with my service. More
by daisysjane
Employees Worked With
May 07, 2018
Excellent expedient service Friendly and expedient service. Love the playroom for kids. Helpful scheduling next appointment and ordering a new key fob. I will be back - even afte Friendly and expedient service. Love the playroom for kids. Helpful scheduling next appointment and ordering a new key fob. I will be back - even after my free services expire. More
by Happy Customer
Employees Worked With
I’m sorry- I don’t recall name
