Victory Toyota of Brook Park - Service Center

Efficient and Effective I purchased a few cars from Metro Toyota (Brookpark, OH). One reason is because of the excellent service. They do everything on a timely basis, and I purchased a few cars from Metro Toyota (Brookpark, OH). One reason is because of the excellent service. They do everything on a timely basis, and it is done properly the first time. I highly recommend Metro Toyota for purchasing a car, or for servicing your car. More

Grateful for the Courtesy Shuttle I had a great experience yesterday getting my car serviced at Metro Toyota. I am especially grateful to Ken, driving me to and from work. He was a p I had a great experience yesterday getting my car serviced at Metro Toyota. I am especially grateful to Ken, driving me to and from work. He was a pleasure to talk to. More

Never disappointed I drive out of town to work 3 weeks out of the month. Having my 13-year old Forerunner running in the best shape is paramount! I am always able to get I drive out of town to work 3 weeks out of the month. Having my 13-year old Forerunner running in the best shape is paramount! I am always able to get in and out as well as get appointments when I need them...I am never disappointed. I will buy next car from here...whenever it is needed, this one is running fine with 261,502 miles! More

6 mo checkup My service was timely and efficient. The dealership Met my needs and requests. service personnel were professional and polite The .Waiting room was My service was timely and efficient. The dealership Met my needs and requests. service personnel were professional and polite The .Waiting room was clean with coffee provided. More

Great service, nice people My 2014 Prius went in for a regular maintenance. The service people were prompt and friendly when dealing with my car and me. The work was done sooner My 2014 Prius went in for a regular maintenance. The service people were prompt and friendly when dealing with my car and me. The work was done sooner than I expected and I got a thorough review of what was done and the condition of my car. I've been bringing my car in to Metro for 4 years and was always pleased with the service. I will be back when it's time or if a problem develops. It's nice to feel valued as a customer, which is how I've been treated. More

Great Speedy Service! I originally purchased my vehicle from Brunswick Auto Mart but felt like it took way too long when I took my Toyota Rav-4 for its first service and th I originally purchased my vehicle from Brunswick Auto Mart but felt like it took way too long when I took my Toyota Rav-4 for its first service and the distance from my house was too far. Now, I go right down the street to Metro Toyota and they have my vehicle fully serviced and washed within 30 minutes! I am very happy with the service here and the staff are very nice. Thank you! More

Great Dealership for Everything I have been with Metro Toyota for over 10 years. I have recently started leasing (second vehicle) with them. Everyone from the service department, r I have been with Metro Toyota for over 10 years. I have recently started leasing (second vehicle) with them. Everyone from the service department, receptionist, and sales people are super friendly and helpfully. I had a bad experience with Sunnyside Toyota and will forever now give my business and tell friends of the great people and service at Metro Toyota. More

Great Customer Service Even for just an airbag recall notice that cost me nothing, they checked other major items on the car and washed the car before I left. Even for just an airbag recall notice that cost me nothing, they checked other major items on the car and washed the car before I left. More

very efficient and friendly Very efficient and friendly greeting. Staff met me, and directed me to the proper people. The underwriter was efficient and friendly, also. It was a Very efficient and friendly greeting. Staff met me, and directed me to the proper people. The underwriter was efficient and friendly, also. It was a pleasant experience. More

Excellent Response to a Stressful Situation for a Customer I had a completely severed tailpipe at the muffler. The muffler was hanging by one screw. The Service Rep told me that the cost estimate to repair it I had a completely severed tailpipe at the muffler. The muffler was hanging by one screw. The Service Rep told me that the cost estimate to repair it would be $1500. But he told me of a muffler shop nearby that could weld the break for much less. I took his advice and was very satisfied with the repairs done. I of course would have sought out a muffler repair shop to make the necessary repairs and I told the Metro Service Rep this. I have been coming to Metro Toyota and been taken care of by this Service Rep for over 20. Your Service Rep had the initiative, interest and knowledge necessary to refer me to a reputable repair shop to whom he had referred others and he knew I would receive the needed repairs at a reasonable cost. He is to be highly commended for this effort. More