Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,990 Reviews of Victory Toyota of Brook Park - Service Center
40,000 miles check up A great experience from the moment I scheduled the appointment and the service was done , Very attentive very professional a great experience overall A great experience from the moment I scheduled the appointment and the service was done , Very attentive very professional a great experience overall a great dealership from the sales department to the service department More
Routine maintenance I knew I was due for an oil change and the inspection process revealed other maintenance that was required and the attendant explained the additional I knew I was due for an oil change and the inspection process revealed other maintenance that was required and the attendant explained the additional items that could be done and their importance. The waiting area with Wi-Fi was comfortable and accommodating to the work that I accomplished while waiting and I left with confidence that the car was in top shape. More
The Service Manager went beyond the call of duty! Excellent Service! Your Service Manager made me a customer for life! This is exactly why I have bought six cars in the last eight years! Excellent Service! Your Service Manager made me a customer for life! This is exactly why I have bought six cars in the last eight years! More
It was properly taken care of, I guess. The problem was the noise from wheels or drive system and my concern was if there are any issues for the drive shaft which there was before. It appear The problem was the noise from wheels or drive system and my concern was if there are any issues for the drive shaft which there was before. It appeared not from the shaft at this time but the issue always makes me nervous due to the following reasons. 1. significant noises, 2. quick worn out of tires, it is going to be 4th tire even the mileage is just about 77k, 3. unreasonable cracking of windshield glass with no stone chip, already replaced twice. The service I received was good but there are just concerns for the vehicle. More
Great Service! Everything was well taken care of and besides the regular maintenance, some problems were taken care of too. Thanks again for the great service as us Everything was well taken care of and besides the regular maintenance, some problems were taken care of too. Thanks again for the great service as usual. More
Excellent Customer Service! Service rep was professional, warm and competent! Maggie listened to my concerns, kept me updated throughout visit, and made sure I understood what Service rep was professional, warm and competent! Maggie listened to my concerns, kept me updated throughout visit, and made sure I understood what had been done in service appointment. More
20k mile service LUbe, oil, filter change with tire rotation. Asked vehicle to not be washed and they complied. Done within time quote, reviewed tasks completed, and LUbe, oil, filter change with tire rotation. Asked vehicle to not be washed and they complied. Done within time quote, reviewed tasks completed, and offered to schedule next appointment. More
New Tires Service was excellent and Scott Barrier did a great job as he always has for many years. I will always come back to have my car serviced and my wifes’ Service was excellent and Scott Barrier did a great job as he always has for many years. I will always come back to have my car serviced and my wifes’ Camry serviced also. More
Very pleasant wait Oil change and tire rotation was done within the time quoted, and the waiting room is very quiet and comfortable, with complimentary coffee or decaf, Oil change and tire rotation was done within the time quoted, and the waiting room is very quiet and comfortable, with complimentary coffee or decaf, and breakfast roll. Got to chat with my salesperson while waiting. Oh, and the saltwater aquarium is amazing. More
Came in for oil change and tire rotation but also looked at Had a great service visit on my Camry came in for oil change and tire rotation and asked if they could look at the right rear tire since the pressure Had a great service visit on my Camry came in for oil change and tire rotation and asked if they could look at the right rear tire since the pressure was off from the other tires found out there was a nail in the tire and they fixed it More