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Victory Toyota of Brook Park
Brook Park, OH
7,609 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,609 reviews
January 22, 2018
Maintenace check It is always done on schedule and fully explained as to what is going to be done. I needed to have a little extra work done, but the cost and what nee It is always done on schedule and fully explained as to what is going to be done. I needed to have a little extra work done, but the cost and what needed to be done was explained. More
by MARYANNMICHAL
Verified CustomerEmployees Worked With
Sarah Byrne
January 22, 2018
Service was prompt and courteous My service representative was Maggie. She was very courteous and helpful. I have encountered the same characteristics in other service personnel I ha My service representative was Maggie. She was very courteous and helpful. I have encountered the same characteristics in other service personnel I have dealt with in the past--that is why I keep coming back. More
by NANVAL23
Employees Worked With
Maggie Colan
January 22, 2018
Maintenance update I called on a very cold winter day and asked to have the maintenance work done early. They were able to do the work early. The work was done in good t I called on a very cold winter day and asked to have the maintenance work done early. They were able to do the work early. The work was done in good time.On my drive home I heard a loud noise under the car. The oil indicator came on and I returned to the dealership. They were able to install a new O ring and fixed the problem for me. Thanks for being on top of the issue. More
by suskell4
Employees Worked With
January 22, 2018
Great service. Free Shuttle to downdown most appreciated. Shuttle service to downtown was especially welcome. This service keeps me coming back. Otherwise quality of service personnel is outstanding. A ver Shuttle service to downtown was especially welcome. This service keeps me coming back. Otherwise quality of service personnel is outstanding. A very satisfied customer for many years.. More
by FHICKMAN
Employees Worked With
George operating shuttle., Stephanie Talbot
January 22, 2018
Complete Tacoma frame replacement. Joe took care of the entire process. He explained what to expect, when the repairs would be complete and what other work was suggested. He met my expe Joe took care of the entire process. He explained what to expect, when the repairs would be complete and what other work was suggested. He met my expectations. More
by RPLANTZ0
Employees Worked With
January 22, 2018
service confusing inspection but have to be done.Wish Emma still around the most honest person that can be trusted.Very realistic,reasonable advice in caring confusing inspection but have to be done.Wish Emma still around the most honest person that can be trusted.Very realistic,reasonable advice in caring and service of my car. I pick up my car not even wash,dusty since it stayed overnight.Emma will not ok for dirty car to be released More
by lourdes.rushwin
Employees Worked With
Maggie Colan
January 22, 2018
My experience at Metro Toyota My experiences at Metro Toyota have been awesome! They take the time to listen to my concerns and work diligently to make everything the way I wanted My experiences at Metro Toyota have been awesome! They take the time to listen to my concerns and work diligently to make everything the way I wanted it to be. I would recommend the dealership to everyone, and I do. More
by SUSANMCKINNEY930
January 22, 2018
Feliz con mi nuevo carro gracias a Edgar Arévalo Quería un carro mejor de el que tenía....mi amiga Maricela me recomendó a Edgar y el me ayudó, me respondió todas las preguntas que tenía y salí conte Quería un carro mejor de el que tenía....mi amiga Maricela me recomendó a Edgar y el me ayudó, me respondió todas las preguntas que tenía y salí contenta! Vengan a verlo, muy recomendable. Gracias SuperEdgar!! More
by ModestaR
Employees Worked With
Edgar Arevalo
January 22, 2018
Questionable! On my way home after a tire rotation, the ride didn't feel as smooth as it had before. Over the next few days it seemed to get worse, so I brought th On my way home after a tire rotation, the ride didn't feel as smooth as it had before. Over the next few days it seemed to get worse, so I brought the car in to be checked. There was a screw in the sidewall of one tire and the whole tire had to be replaced at a cost of $250. When they showed me the screw, it looked like one that might be found in an auto repair shop, but I can't prove it. As a result, i will continue to bring my car in for the required services, but I can't, in good conscience, recommend you to any friends. When asked about your service, I will relate my story and let them make up their own minds. More
by TERRY297KEANE
Employees Worked With
Unknown
January 22, 2018
Continuing excellent, ontime service Service rendered during the time we owned our First Toyota is what brought us back for 2 more Toyota’s. From being ontime, fresh coffee and excellent Service rendered during the time we owned our First Toyota is what brought us back for 2 more Toyota’s. From being ontime, fresh coffee and excellent service, we have amble reasons to return More
by kack4_larry
Employees Worked With
Maggie Colan, Sarah Byrne
