Victory Nissan of Dickson

A grade A experience I highly recommend this dealership I Worked with Austin and he was great. He went above and beyond what was expected. He took his time and didn’t rush or pressure me in anyway. The fact I Worked with Austin and he was great. He went above and beyond what was expected. He took his time and didn’t rush or pressure me in anyway. The fact is my son bought a car on the same day. This is the second time I have bought a car from them. I would buy from Austin again. I’m 66 years young and I have bought a lot of cars and I can say he’s the best salesman I have ever bought from. If you don’t want to be pushed or feel like you have to hurry and buy a car then you need to see Austin. More

The best customer service in the state! Hands down the best dealership in Dickson. Today was my third purchase from them. I couldn't ask for a better experience. They have the best customer Hands down the best dealership in Dickson. Today was my third purchase from them. I couldn't ask for a better experience. They have the best customer service of any dealership I have ever been to. Chyenne worked with me all week finding the perfect car for me and my family. And then Micheal worked to get me the best deal in the end for exactly what I wanted. They exceeded my expectations! More

Amazing customer service They are always so nice, and get me in and out in a timely matter. They also offer shuttle services in case of long wait times (which is rare). They a They are always so nice, and get me in and out in a timely matter. They also offer shuttle services in case of long wait times (which is rare). They are super helpful, and they all have the best customer service skills. 5 stars from me! Hit my girl Chelsea Lawrence up if you need anything! She is great! More

Great Service Department Victory has a great service department. I was in and out within 30 minutes for an oil change and tire rotation. The service prices are reasonable and Victory has a great service department. I was in and out within 30 minutes for an oil change and tire rotation. The service prices are reasonable and you can get reward points that add up quick. Thanks to Brandon Daugherty in the service department in making my last visit a success. More

AMAZING SERVICE AND STAFF WHO TREAT YOU LIKE FAMILY We are always amazed and the professionalism and quality of service we receive for our 2016 Nissan Altima. Service always begins on time or earlier an We are always amazed and the professionalism and quality of service we receive for our 2016 Nissan Altima. Service always begins on time or earlier and we enjoy waiting in the comfortable waiting area, while eating the free popcorn. Staff are always so friendly and helpful, making sure we have everything we need to be comfortable during our wait. Appointments are always scheduled to meet our available times. Chelsea is always pleasant and helpful when checking in at the service department. Norb always makes us feel like royalty, collecting us form the waiting area and escorting us to our newly washed car. Victory Nissan West in Dickson, TN is our favorite Nissan dealership. We love them! Gay Davis More

Auto Salesforce Will be going back to buy another car at Victory Nissan great people and good service. Would send people to them. They are a great place to work with Will be going back to buy another car at Victory Nissan great people and good service. Would send people to them. They are a great place to work with More

Do not recommend Bent both of my side skirts on the lift. They’re replacing both but 2 weeks later they only have one in and not the other. After oil change I now have Bent both of my side skirts on the lift. They’re replacing both but 2 weeks later they only have one in and not the other. After oil change I now have a oil leak that they can’t find. The inspection check list was “pencil whipped”. Contacted general manager and no response. More

Jeff Peck, the best salesperson Jeff Peck is the best sales person at Victory Nissan west. Very polite and friendly, He made sure I got the car I wanted no matter what the price. If Jeff Peck is the best sales person at Victory Nissan west. Very polite and friendly, He made sure I got the car I wanted no matter what the price. If I ever get another car Jeff will be who I buy it from. More

Service depot is Rude and I do not believe them Any mechanics that my can tell me how a 2016 car with full car doc bought and paid for gets its scheduled service and doesn’t even make it home and a Any mechanics that my can tell me how a 2016 car with full car doc bought and paid for gets its scheduled service and doesn’t even make it home and a check engine light comes on, car starts shaking? The finally come out to the house and say it’s nothing we did it’s a coil pack no we do not have a loaner car, if we have a part we will come back and fix it. If not you will have to find a way to get it to town. I think It’s the VIP treatment. “Very inept personnel” my family has bought 7 cars from Victory Nissan of Dickson and this will be the last! Great way to treat a kid who works hard for her money.. Samantha Weatherspoon and Christian Tyrone More