Victory Buick GMC
Victoria, TX
Is this your dealership?
Filter Reviews by Keyword
By Type
19 Reviews of Victory Buick GMC
I have purchased 4 vehicles and haven't been disappointed. My sales representative Ruben Rodriguez was top salesman to me. Thank you Ruben Rodriguez disappointed. My sales representative Ruben Rodriguez was top salesman to me. Thank you Ruben Rodriguez More
The dealership was efficient, knowledgeable, willing to get the colors I wanted, friendly, and answered all my questions, and assured me if I had any more questions just contact them. get the colors I wanted, friendly, and answered all my questions, and assured me if I had any more questions just contact them. More
It took hours to complete the transaction and they buried extras in the final price which I had told them I didn't want. I did discovered other insurance scams in the bill and was successful in deleting the extras in the final price which I had told them I didn't want. I did discovered other insurance scams in the bill and was successful in deleting them. I put too much faith in the salesman and should have requested a detailed breakdown of pricing before meeting with the financial person so other customers need to do that. More
Very good service and personnel. We enjoyed working with Ken to get us the best deal on our new Buick. Very professional and knowledgeable. We will definitely be back for future needs. Ken to get us the best deal on our new Buick. Very professional and knowledgeable. We will definitely be back for future needs. More
They work with you to put you in a new vehicle! You don’t spend all day trying to make a good deal,you’re done really quickly.we have bought at least seven vehicles in the last 7 years from Victory. You don’t spend all day trying to make a good deal,you’re done really quickly.we have bought at least seven vehicles in the last 7 years from Victory. More
We bought a car had 1 hour and oild poored from engine. We took it back and Roy Gladden was very reluctant to fix the problem stating vehcile was "ASIS". He then sold us a KIA Surento that my wife drove fo We took it back and Roy Gladden was very reluctant to fix the problem stating vehcile was "ASIS". He then sold us a KIA Surento that my wife drove for 1 month when it threw the timing belt causing major damage to the engine. We later found out that he had lied to us stating there had never been any problems with the engine. He later admitted the vehcile had timing belt issues in the past. When I called him abvut the problem he yelled stating my wife damaged the engine, which my mechanic laughed at, he refused to make the give us our down payment back stating it was "ASIS" we let him take it back and he has sold it to some other sucker. We have talked to several of Gladden's old customers who stated they all had simmular problems and some found Roy had made temporray repairs using liquid glass in the engine to get vehicle running just long enough to get it off his lot and when vehcile broke down he refused to give money back. PLEASE TAKE MY ADVICE ROY GLADDEN IN NOTHING BUT A CROOK AND YOU BUY ANYTHING FROM HIM YOU WILL BE SORRY!!!!!!!!!!!!!! More