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Vera Cadillac

Pembroke Pines, FL

4.8
4,634 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,634 reviews

December 16, 2025

Conrad provided amazing service. He went above and beyond to meet all my needs. I will continue to go to him. More

by ESTELAPETROCELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service for repair and oil change
Dec 16, 2025 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

December 16, 2025

This service department is incompetent. They had my Cadillac for a week twice and still couldn't find the problem that my own mechanic identified (with photos) in a short session. They als More

by gchanson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni Rubio
Dec 16, 2025 -

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Leo Pena Service Manager

December 16, 2025

Great service on my Sierra Denali. Gio was attentive, professional, and kept everything clear and seamless from start to finish. More

by Abelreyes07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Dec 16, 2025 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

December 15, 2025

Attentive customer service. Convenient ride service. Price a little high, but service was good. Overall good service by the representative and mechanics. More

by JONATHAN.C.ROLLINS
Recommend Dealer
Yes
Employees Worked With
Anwar
Dec 15, 2025 -

Vera Cadillac responded

Thank you, Jonathan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

December 14, 2025

I would like to express my sincere appreciation for the excellent service I have consistently received at Cadillac Vera Motors. Over the years, my Service Consultant, Giovani Rubio, has always provided More

by karrapatozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2025 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

December 13, 2025

All excellent! Our experience with Gio and the Service Department is always excellent Would highly recommend. More

by Bruce
Recommend Dealer
Yes
Employees Worked With
Gio
Dec 14, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

December 13, 2025

Everyone I came across was pleasant and helpful. Very good group Deal I think was fair for both sides More

by Peter_nicolosi
Recommend Dealer
Yes
Employees Worked With
Jose Denis
Dec 13, 2025 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

December 13, 2025

El mejor del mundo Orlando el mejor vendedor muy contenta con su servicio Orlando el mejor vendedor de Vera Cadillac muy contenta con Su servicio Feliz con mi carro More

by lianaycabrera9204
Recommend Dealer
Yes
Employees Worked With
Orlando
Dec 13, 2025 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

December 13, 2025

The overall service from every group from service to concierge is excellent! The concierge pick up and delivery service is great! More

by Donna Marie Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service Dept is great
Dec 13, 2025 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

December 13, 2025

No waiting , very attentive to my needs on the vehicle and working on my budget. Thanks More

by afiallo
Recommend Dealer
Yes
Employees Worked With
Jonattan Garcia
Dec 13, 2025 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

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