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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
4,581 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,581 reviews

November 25, 2025

Service Team is knowledgeable and providesd good insight regarding 2015 Cadillac SRX condition. Decided to keep it rather than trading it in with my SUV purchase. New to Vera Cadillac and South Florida… More

by linsday1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - Lead Service Manager
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Nov 25, 2025 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

November 24, 2025

It took the technicians a whole month to diagnose the problem with my car. I lost the use of my car for a month, the rental provided was not the same quality of my car. It's absurd that with the advances More

by CONFESORG
Recommend Dealer
No
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Nov 26, 2025 -

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Gustavo Rodriguez Service Director

Nov 27, 2025 -

CONFESORG responded

I would like to clarify, that although my vehicle was in for repairs for a while, it was not for lack of effort in the part of your staff. I understand how with today’s new technology, it may take a little longer to diagnose a problem, something that Geovanny Rubio took the time to explain to me in his effort to reassure me and my wife. Geovanny stayed in contact with me and kept me updated and I am very pleased by his efforts.

November 24, 2025

Thank you very much Eric Tellechea for always displaying awesome customer service. I truly appreciate it. The fact that I came in and You treated me very special because I came in for something simple and y More

by effectiveproperty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
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Nov 24, 2025 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

November 23, 2025

Fantastic The best experience I've ever had with the a dealership They treat you fair and honest More

by billatplumbing
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Diaz
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Nov 23, 2025 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Jorge Morales General Sales Manager

November 23, 2025

Very professional and satisfying! Mike is always willing to help, he is very knowledgeable, friendly and caring! More

by c.suescun
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Nov 23, 2025 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2025

Service provided my Mike Hernandez was great. I was very pleased with the vehicle delivery service. Did not know the dealership offered. Very convenient. More

by MALENAUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Hernández
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Nov 23, 2025 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2025

Smooth process from salesman sales manager and finance ? ? Very friendly and professional and patient with me More

by JANICELEEJACKSON
Recommend Dealer
Yes
Employees Worked With
Giuseppe Higuera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giuseppe Higuera
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Nov 22, 2025 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

November 22, 2025

Giovanni is great very communicative, prompt and efficient. Concierge service is extremely convenient. I would have them service my vehicle again. More

by TVOIGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
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Nov 22, 2025 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2025

Chris always does his job very well. He always make sure that I'm covered. He's always keeping in contact with me letting me know the progress and he helps me out by making me aware of d More

by pauls.83.paul
Recommend Dealer
Yes
Employees Worked With
Chris it's amazing. He always goes above and beyond and make sure that I'm taken care of very well.
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Nov 22, 2025 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

November 21, 2025

Vera dealership is amazing with great customer service and the service department are wonderful and so is the staff and service advisor More

by robertafagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hidalgo-Gato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 21, 2025 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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