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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
4,311 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,311 reviews

April 11, 2026

Very thorough Mr. Nestor shows excellent customer service skills, he is always smiling, he's very polite and he cares about his customers. More

by ERNIE2B48
Recommend Dealer
Yes
Employees Worked With
Nestor
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Apr 11, 2026 -

Vera Cadillac responded

Thank you for sharing your positive experience with your Cadillac XT5 service. We’re glad our team’s attentiveness and friendly approach ensured thorough care and a pleasant visit. Experience The Vera Difference Gustavo Rodriguez Service Director

April 11, 2026

Makes it simple and painless. They are happy to take care of you as customer. More

by LBARRETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 11, 2026 -

Vera Cadillac responded

Thank you for sharing your experience with our service team for your Cadillac Escalade ESV. It’s wonderful to hear that the process was straightforward and that you felt well taken care of. We appreciate your trust and look forward to assisting you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 10, 2026

Received no invoice to make payment, still to this date received no technician report of what services were completed. No one called to tell me they were on the way to pick up and to drop off my car back t More

by joelgroon222
Recommend Dealer
No
Employees Worked With
Edwin - Service Technician
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Apr 13, 2026 -

Vera Cadillac responded

Thank you for providing this feedback, Joel, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

Apr 16, 2026 -

Vera Cadillac responded

Thank you for providing this feedback, Joel, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gustavo Rodriguez Service Director

April 10, 2026

My service experience was great. No complaints at all. My car came back to me like when I first got it off the lot. Loved that the car was detailed. Awesome customer service from More

by shirmu212
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Apr 10, 2026 -

Vera Cadillac responded

Thank you for letting us know your Cadillac LYRIQ returned in pristine showroom condition and that the detailing stood out. We’re pleased our service team was so attentive during your visit. We look forward to assisting you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 10, 2026

Kamel very good sales, Anwar excellent service, and Joseph over at the bodyshop excellent customer service More

by danny031101
Recommend Dealer
Yes
Employees Worked With
Anwar, Kamel, Joseph
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Apr 10, 2026 -

Vera Cadillac responded

Thanks for sharing your feedback. We’re delighted to know our sales team supported you well, our service staff took great care of your Cadillac, and our body shop team provided excellent customer care. We appreciate your five-star rating and look forward to assisting you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 09, 2026

Amazing It was a great experience! Chris was kind and very hospitable. He understood her concerns and had them addressed. More

by Caren
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 09, 2026 -

Vera Cadillac responded

Thank you for trusting us with your Cadillac Escalade service. We’re glad our team addressed your concerns and made your visit welcoming. We look forward to serving you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 09, 2026

Vera Cadillac service experience was exceptional, professional, efficient, and exceeded expectations with outstanding customer care. More

by mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
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Apr 09, 2026 -

Vera Cadillac responded

Thank you for sharing how exceptional and professional your Cadillac service was. We’re pleased our team handled everything efficiently and delivered outstanding care. We look forward to welcoming you back. Experience The Vera Difference Gustavo Rodriguez Service Director

April 08, 2026

Outstanding experience and service with my interest at the forefront of the business. José Denis was incredible. More

by arelis.pumarol
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Denis
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Apr 08, 2026 -

Vera Cadillac responded

It’s fantastic to hear you had an outstanding experience and that Jose prioritized your interests. Congratulations on the lease of your new Cadillac. We look forward to helping with anything else you need. Experience The Vera Difference

April 08, 2026

The customer service is very much appreciated! 5 star dealer They took care of my vehicles needs and even detailed the car for me. More

by ExecutiveSS21
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Apr 08, 2026 -

Vera Cadillac responded

It’s great to hear our team handled your Cadillac’s service and provided thorough detailing. We appreciate you highlighting the care you received. Thank you for the five star rating and we hope to serve you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 08, 2026

Great experience with my Gustavo Guerra—super easy to work with, no pressure, and very helpful the whole time. Made everything quick and smooth. Definitely recommend! If you wanna be treated as family….d More

by Edua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2026 -

Vera Cadillac responded

We’re delighted Gustavo provided a pressure-free, welcoming experience and helped everything move smoothly. Thank you for recommending him and sharing your positive feedback. Enjoy driving your new GMC. Experience The Vera Difference Jorge Morales General Sales Manager

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