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Vera Cadillac
Pembroke Pines, FL
4,533 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 4,533 reviews
Verified Customer
September 15, 2026
My experience was excellent & timely. They changed my tire and did a rotation. The service provided was excellent & extremely professional. They changed my tire and did a rotation. The service provided was excellent & extremely professional. More
by Toshibamitchell
Employees Worked With
Anwar Johnson
September 14, 2026
Conrad is a great service advisor and is always courteous and respectful; some of the other advisors should learn from him. The service prices, however, are a bit too much. and respectful; some of the other advisors should learn from him. The service prices, however, are a bit too much. More
by SHELAW
Employees Worked With
Conrad
September 13, 2026
My experience was very easy. I dropped my truck off for service and I had a loaner car within 30 mins. I received a text when my vehicle was ready. The overall experience was ama I dropped my truck off for service and I had a loaner car within 30 mins. I received a text when my vehicle was ready. The overall experience was amazing. More
by Danny
Employees Worked With
Eric Tellechea
September 12, 2026
I want to give a special shout-out to Shawn in Sales and Giovanni in the Service Department for providing such great customer service! Shawn was professional, friendly, knowledgeable, and made me feel comfo Giovanni in the Service Department for providing such great customer service! Shawn was professional, friendly, knowledgeable, and made me feel comfortable throughout the process. Giovanni was also amazing in the Service Department. He was patient, attentive, and made sure my questions and concerns were addressed. I truly appreciate the communication and the effort they both put into making sure I was taken care of. It’s not always easy finding people who genuinely care about their customers, but Shawn and Giovanni definitely went above and beyond. They are both a great representation of the Cadillac brand and what excellent customer service should look like. Thank you, Shawn and Giovanni, for making my Cadillac experience a great one! I truly appreciate you both and would definitely recommend this dealership because of the outstanding service I received. ???? More
by blessing8255
Employees Worked With
Giovanni in service and my sales rep Shawn
September 11, 2026
Second time with this service advisor that my car pick up information was changed and incorrect. Things that I booked to be fixed were not addressed.And no communication were made, and this is twice now information was changed and incorrect. Things that I booked to be fixed were not addressed.And no communication were made, and this is twice now More
by heather.e2
Employees Worked With
Giovanni
