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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,033 Reviews
Call Service Center (954) 871-2630

1,033 Reviews of Vera Buick GMC - Service Center

Sort by
March 26, 2024

This is an excellent Dealership I would recommend Vero to anyone ???? Because the Service is Excellent More

by ALPHONZO410412
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez a very good Advisor ????
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Jul 03, 2024 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 25, 2024

Wonderful and easy Always on time, and keep you informed about vehicle and detailed report More

by EMELIE
Recommend Dealer
Yes
Employees Worked With
Alex padron
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Mar 25, 2024 -

Vera Buick GMC responded

Thank you so much, Emelie, for your excellent review! We are happy that we had the opportunity to work with you and thrilled that you found your experience with us here at Vera Buick GMC to be positive. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

March 25, 2024

Always professional and it did not matter if it was my service advisor, all of the associates always speaks and wants to make sure I am being assisted. I love this dealership More

by effectiveproperty
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
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Mar 25, 2024 -

effectiveproperty responded

Eric Tellechea is an excellent customer service representative for Vera Cadillac in all my five years of being a Buick owner. Trust and feeling as though the safety of my vehicle is of high importance to him as it is to me in which I can feel at ease whenever I leave my vehicle. Thank you, Eric, for being the awesome person that you are and keep up the great work

Mar 25, 2024 -

effectiveproperty responded

arch 18, 2024 Eric Tellechea is an excellent customer service representative for Vera Cadillac in all my five years of being a Buick owner. Trust and feeling as though the safety of my vehicle is of high importance to him as it is to me in which I can feel at ease whenever I leave my vehicle. Thank you, Eric, for being the awesome person that you are and keep up the great work

Mar 26, 2024 -

Vera Buick GMC responded

Thank you so much for your kind words for Eric, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

March 24, 2024

My experience was very pleasant and upscale. My experience was very pleasant and upscale. Christopher made sure that my needs were met as I waited for my vehicle. This visit exceeded my expectat More

by archange_42
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Report | Print
Mar 25, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Christopher and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

March 21, 2024

I wish I could give you guys 1 million stars. But you're allowing me to give you 5. You're so good, I don't know how to say it anymore. I'll be your customer for life. Keep doing the good work. W More

by abmapharma
Recommend Dealer
Yes
Employees Worked With
Nestor
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Mar 22, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that Nestor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

March 20, 2024

very friendly and excellent service. The service was very fast. So far so good with the car.. More

by b_uzcategui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar.
Report | Print
Mar 21, 2024 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 20, 2024

Very friendly and courteous service and environment. Super clean. Very helpful and hospitality staff/team Great dealership to visit More

by RSCHWINDEMAN
Recommend Dealer
Yes
Employees Worked With
Conrad
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Mar 21, 2024 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

March 17, 2024

The staff there is terrific and they are very helpful! They are very kind and knowledgeable! More

by SANHR93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

March 16, 2024

It was good and love that I get to use a coupon to save money. I had gone without an appointment and I waited More

by NDJKC3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Mar 17, 2024 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

March 15, 2024

Service advisor was nice and kept in touch. None of my concerns could be duplicated by the technician. Truck was ready a couple of days later than expected and I had a rental/loaner. My vehicle More

by HoneyBadger86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 17, 2024 -

Vera Buick GMC responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Experience The Vera Difference Gustavo Rodriguez Service Director

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