Vera Buick GMC - Service Center

Very professional, they always do what they say they will do and keep yo updated throughout the whole process. do and keep yo updated throughout the whole process. More

My car broke down at my place of employment. I had to get my vehicle towed to my house. The next day I had it towed from my house to the dealership. I was notified my car would be ready the same I had to get my vehicle towed to my house. The next day I had it towed from my house to the dealership. I was notified my car would be ready the same day. As a courtesy I was sent a Lyft to pick up my car. More

My car has been in and out of the shop three (3) times in the past fifty-six (56) days. The first two (2) times were for non acceleration. The third time for non starting and the check engine light. Each tim the past fifty-six (56) days. The first two (2) times were for non acceleration. The third time for non starting and the check engine light. Each time the vehicle was towed to the dealership. The first time my car sat for three (3) before it was looked at and I was told the battery wasn't supplying enough voltage to sensors. ( Note: the battery had been replaced last year). The second time I was told it was the Transmission Control Module. That was replaced in addition to the transmission fluid being replaced. The third time I was told it was the Engine Control Module. So that has been replaced. I asked my advisor to also check the park assist and informed him that that car was making an intermittent dinging sound. Apparently neither was checked because the car is still doing both. My issue with all of this is the lack of effort that was put in to truly resolve any and all issues up front. The excessive towing charges, missed day of work, and off the charts anxiety level when I get into my car for fear of being stranded again. I drive a GMC and this is a GMC Dealership. I am highly disappointed at best. More

Working with Michael was great and he is very understanding of what timeline we needed and he also understood how to get it fixed quickly. understanding of what timeline we needed and he also understood how to get it fixed quickly. More

Great service very professional staff. I have been a customer for over ten years Vera Cadillac Buick is definitely my service center. I have been a customer for over ten years Vera Cadillac Buick is definitely my service center. More

My service at Vera is excellent. They take great care of me and my vehicle so I rat it a 5 star great job. They take great care of me and my vehicle so I rat it a 5 star great job. More

Best customer service ! !!Torres jordan and Ulises amazing thank you , great experience, hands down best gmc dealership !!Torres jordan and Ulises amazing thank you , great experience, hands down best gmc dealership More

This is the second time i went to Vera Buick GMC and as usual I received Splendid services from Nestor Suarez Vera Service Consultant usual I received Splendid services from Nestor Suarez Vera Service Consultant More

Professional, courteous, and no pressure to buy. I highly recommend Vera Buick/Cadillac. We negotiated a price to fit my budget. I highly recommend Vera Buick/Cadillac. We negotiated a price to fit my budget. More

Very very professional , on time. Perfect work for me is essential good job and professional Perfect work for me is essential good job and professional More