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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,030 Reviews

1,030 Reviews of Vera Buick GMC - Service Center

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June 07, 2024

I truly feel Vera Buick GMC Service is the best, Conrad is my service advisor and is the best, he is very professional and communicates well. Service is the most important factor when I purchase and/or own More

by Patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez (Service Advisor)
Jun 07, 2024 -

Vera Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

June 07, 2024

This dealership helped me receive the best offer I could get as a first time buyer. More

by chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Vera Buick GMC responded

Thank you, Chelsea, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Experience The Vera Difference Gustavo Rodriguez Service Director

June 07, 2024

Todo estuvo bien, gracias por la atención muy profesionales, y muy atentos espero el próximo servicio para disfrutar de Vera More

by Antonio Acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicios, y mantenimiento
Jun 09, 2024 -

Vera Buick GMC responded

Thank you so much, Antonio, for your kind words and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

June 06, 2024

Grisy was outstanding as a sales rep for this location. She listened with patience, understanding & compassion to my very young song, who is a 1st time vehicle owner. Would recommend to anyone seeking a GM More

by MamaLion
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grisy
Jun 07, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

June 06, 2024

Edwin’s customer service skills are exceptional. He provided detailed explanations of the selected items for maintenance. The complimentary pick-up was punctual. Updates regarding the service and d More

by LORICLINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 07, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

June 04, 2024

Service was great but the cost for labor is kind of high when you have an oil change, tires rotation, and cabin filter replace, at a cost of $202.00 is more than I expected. More

by jmgambler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer was very efficient and helpful
Jun 04, 2024 -

Vera Buick GMC responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

June 04, 2024

Great service service department was on point and help me get my vehicle back on the road More

by TOOMER43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 05, 2024 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

June 04, 2024

Excellent service. Very professional. I highly recommend. Thanks for everything.is the place that always will comeback. More

by armando.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No listed services department
Jun 05, 2024 -

Vera Buick GMC responded

Thank you, Armando, for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

June 03, 2024

Outsatnding , Second to none! ! My service manger is the best.. will bring my other 2021 GMC to Vera for.service and I have recommended VERA to my friends. More

by OD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX @ THE SERVICE.DEPT
Jun 03, 2024 -

Vera Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

June 02, 2024

Took my buick in for service and was seen by Nestor he took real good care of me. He kept me well informed during the service of my vehicle. The price of service was told to me before hand which I apprec More

by madeline.rose65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Raymond and Nestor
Jun 02, 2024 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Madeline, and we're happy to hear that we met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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