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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,030 Reviews

1,030 Reviews of Vera Buick GMC - Service Center

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August 21, 2024

Experienced great customer satisfaction at all times, great people work here at this facility I thanks to Mike Fernandez for the great service. More

by ricocr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fernandez
Aug 21, 2024 -

Vera Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Best experience in a dealership and a service department ever. Very consistent also great customer service More

by KICKERLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple people in service
Aug 21, 2024 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

These guys were great communicators and very knowledgable about all products and services with eccelent customer service More

by CORNERSTONEAJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Always a pleasure doing business with Vera my car gets the service it needs. I’m able to wait or I can have them update me through text messages. The staff is courteous and I get a free car wash. More

by iuparepsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 21, 2024 -

Vera Buick GMC responded

Thanks for sharing about your service experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Great service , fast and proper service, always reliable on getting it right , this dealership is my favorite More

by rawron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin in service department
Aug 22, 2024 -

Vera Buick GMC responded

Thank you! Edwin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

Vera's Service is always 5-star. In my last visit, my car was accidentally scratched by service personnel and I was immediately notified and my car was sent to the body shop. When I More

by DARIO6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Headley
Aug 19, 2024 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

My service advisor Gio is the best. The entire process with Vera is excellent and I would definitely recommend More

by lfernandez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio
Aug 19, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gio and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

My service advisor Nesto was very helpful and courteous. Everyone that Interacted with was polite. Great customer service. See you’ll next time. More

by shirleyymcfadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nesto
Aug 19, 2024 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Shirley, and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

Eric is really great and prompt with answering nor returning calls. He knows his stuff and always have a smile on his face when services our vehicle. More

by RACHELW1530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 20, 2024 -

Vera Buick GMC responded

Rachel, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 18, 2024

The convenience of having you dropping off your vehicle for service and dealer having courtesy pick up and drop off delivery is the best. Along with your service consultant helping you along the way with l More

by Tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, Tamara, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

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