Ventura Toyota

There was no pressure to buy, but just pleasant experience all around from the test drive to answering my questions and making an offer. I felt like my concerns were addressed directly. experience all around from the test drive to answering my questions and making an offer. I felt like my concerns were addressed directly. More

Charles Herrera was a pleasure to work with and is top notch in his knowledge of Toyota cars. He was very friendly, professional, and did an excellent job answering all our questions. He is a fun, energet notch in his knowledge of Toyota cars. He was very friendly, professional, and did an excellent job answering all our questions. He is a fun, energetic, bright and responsive car salesperson and a great ambassador for Toyota, He recommended trying a Prius, even though we were not thinking about it among our car choices. It was a perfect fit for our needs. Would recommend Charles to anyone. More

Eric was a pleasure to work with. I asked him a bazillion questions and he got answers for all of them! Most of all he traded with another dealer to get the exact truck I was needing! I felt bad bazillion questions and he got answers for all of them! Most of all he traded with another dealer to get the exact truck I was needing! I felt bad that the 1st sales consultant (Jeffery Grodin) I was working with, wasn't there the day I made my purchase but Eric entrusted that he too would get compensated for his time helping me. Jeffery was awesome too! This is my second purchase of a Tacoma in 4 years at Ventura Toyota. I will highly recommend Ventura Toyota to anyone looking for a vehicle and that should be quite a few folks since I travel a lot with a lot of folks! More

Charles was friendly and knowledgeable. He worked with me to get the price I needed. I enjoyed working with him and would definitely recommend him to a friend. me to get the price I needed. I enjoyed working with him and would definitely recommend him to a friend. More

great service, answered all my questions and concerns. great attitude, knew vehicle well, expertise on vehicle I was interested in. great atitude. took time and cleared all answeres we had. great attitude, knew vehicle well, expertise on vehicle I was interested in. great atitude. took time and cleared all answeres we had. More

Great staff. Julio in sales, sam in finance, and octavio , management . Great experience , will continue to purchase the best trucks made as my business and need grows. , management . Great experience , will continue to purchase the best trucks made as my business and need grows. More

We went just to look at a pickup, something we'd been talking about for months. We were not pushed or pressured by our salesman Julio or the finance director Marion, but they guided through to a happy r talking about for months. We were not pushed or pressured by our salesman Julio or the finance director Marion, but they guided through to a happy result. We'd probably still be talking if they hadn't worked with us patiently and knowledgeably. More

My experience at Ventura Toyota was really good. I meant to only look at the current Prius models but didn't have an intention to buy. I was planning on purchasing a car soon and trade in my Honda Civic Hyb to only look at the current Prius models but didn't have an intention to buy. I was planning on purchasing a car soon and trade in my Honda Civic Hybrid. Charles Herrera greeted me and my partner quickly after we stepped onto the lot and was very personable. He asked about what I was looking for and proceeded to show a few different Prius models. One really stood out as it had the right features and color. Charles offered a test drive and since I had never driven a Prius before and was seriously considering one, we took it out for a spin. Charles pointed out all the cars' features and bells/whistles during the test drive and after (and of course, before.) Before you knew it, we were inside negotiating a price and purchasing a car. In the end, I couldn't be happier. What a trade up from my Honda - which was a great car. But this new Prius is something else. Ventura Toyota was a very clean, friendly and helpful dealership. Charles went out of his way to make sure we were taken care of not only from a deal situation, but also a personal perspective. (He stayed late to make sure we left the lot happy - much appreciated.) More

Mike was excellent at understanding my needs and in putting a deal together that worked for me. I received support from his staff on the technical aspects of the vehicle I was interested in as well as putting a deal together that worked for me. I received support from his staff on the technical aspects of the vehicle I was interested in as well as courteous attention from the financial department. More

I came to ventura Toyota to look at a specific make/model in the used inventory I saw online, upon my arrival I was welcomed by a few salesman, after expressing that I was strictly window shopping, Charles n in the used inventory I saw online, upon my arrival I was welcomed by a few salesman, after expressing that I was strictly window shopping, Charles noticed my interest in the vehicle and though aware tht I was only window shopping, politely offered to unlock the vehicle and test drive if I would like, Charles is an excellent representation of quality customer service, attentive to my concernes charles patiently answered each of my questions, and if he did not know the answer he would promptly find the answer. I was at the dealership a total of almost 6 hours, every hour of which Charles continued helping me despite him getting off the clock just as I had earlier arrived at the dealership. The purchase if this vehicle has been the most pleasant experience I have personally experienced buying from a dealer, if Charles had not gone out of his way to please me, I am sure I would still be driving my trade in. More