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Vandergriff Chevrolet

Arlington, TX

4.0
749 Reviews

1200 Interstate 20 West

Arlington, TX

76017

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Showing 749 reviews

June 25, 2022

This is my fourth visit, each time with a different representative. Nevertheless, the service has always been fast and pleasant. In addition, on two occasions the service manager checked in with me as More

by jonathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby
Jun 27, 2022 -

Vandergriff Chevrolet responded

Thank you for your positive review!

June 24, 2022

Great work by the dealership, Cody was very helpful and answered all my questions, prompt More

by Padams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Jun 27, 2022 -

Vandergriff Chevrolet responded

Thank you for your positive review!

June 23, 2022

Service dept misdiagnosed and misrepresented my service repair to the manufacturer causing my warranty to be voided for the repairs. I had to come out of pocket $550 for repairs that should have been cover More

by mitchelljulie10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mechanic, service rep, and service manager
Jun 24, 2022 -

Vandergriff Chevrolet responded

Hello Julie, and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace@vandergriffchevrolet.com to discuss what we can do to help.

Jun 27, 2022 -

mitchelljulie10 responded

I did reach out. It is still apparently my fault even though what they are focusing on had nothing to with the vehicle. I will never recommend Vandergriff to family or friend (or my worst enemy). This is bad business. But who am I but a woman who knows nothing.

June 20, 2022

Felt like a partnership to get it done, not an adversary to try to get money out of me More

by Sal M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar DeLarosa, Jessica Baez, Eduardo Salazar
Jun 21, 2022 -

Vandergriff Chevrolet responded

Thank you for the positive review, we hope you enjoy your new vehicle!

June 19, 2022

Great dealership, Jonathan in the service department very helpful and knowledgeable and Brandon is top notch. Great service department. More

by Stevenj6118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily D'Adam
Jun 21, 2022 -

Vandergriff Chevrolet responded

Thank you for the positive review!

June 17, 2022

Great experience from the moment I got off my car I was welcomed in with an explosive friendly experience and the ability to convey my needs to the sales rep and have those needs met plus. More

by arthurblank069
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Chalmers
Jun 21, 2022 -

Vandergriff Chevrolet responded

Thank you for the positive review, we hope you enjoy your new vehicle!

June 17, 2022

Very accommodating. Got a same-day appointment for my oil change and tire rotation and had my car ready in the estimated time frame. Abbey was very efficient and happ More

by shirlelyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jun 21, 2022 -

Vandergriff Chevrolet responded

Thank you for the positive review!

June 16, 2022

It was a great experience. They where helpful since the first call I made. Arrived and they immediately helped and I came back and it was fast and quick to take my truck. More

by Normamorales128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Cook
Jun 17, 2022 -

Vandergriff Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 15, 2022

The dealership was great and very welcoming. People were friendly and were constantly making sure my wife and I were very comfortable. Great people on every level! Thank you for my new vehicle! More

by Sanchezmitch82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madi Green, Edwin Rivera
Jun 15, 2022 -

Sanchezmitch82 responded

Very professional and great team! Thank you for helping me pick the best vehicle for my budget.

Jun 16, 2022 -

Vandergriff Chevrolet responded

Thank you for your positive feedback!

June 14, 2022

Madi was awesome to work with, the whole group made the buying process quick and straight forward, pleasure doing business with them! More

by Theresa B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Madi Green
Jun 14, 2022 -

Theresa B responded

Madi was just awesome!

Jun 16, 2022 -

Vandergriff Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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