Vancouver Hyundai
Vancouver, WA
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311 Reviews of Vancouver Hyundai
Bought Hyundai 2022 new. AC went out…. Called service….cant get appt for a month. I’m 70 and it’s summer……that is not good. I’m warning everyone I know to not buy at Vancouve AC went out…. Called service….cant get appt for a month. I’m 70 and it’s summer……that is not good. I’m warning everyone I know to not buy at Vancouver Hyundai. Do u only care about customer at point of sale? I’m disgusted More
Great experience buying from them. Inventory was low on the car I wanted, but the whole team worked together to get exactly what I was looking for. Inventory was low on the car I wanted, but the whole team worked together to get exactly what I was looking for. More
On August 11, 2023, I was ready to puraches a vehicle, and weirdly the manager Kahlil Abo Zeeter refused to give me a trade quote without first telling him what my pay off was. When I told him I'd rather and weirdly the manager Kahlil Abo Zeeter refused to give me a trade quote without first telling him what my pay off was. When I told him I'd rather have the quote first, he became belligerent and insistent. I still declined at the time, and he got angry and essentially hollered a price well below blue book or any other book. Although I was going to buy the vehicle, I left immediatly. Shady shady shady practices. I actually used to work for this store 20 years ago, apparently Hyundai allows shady practices as compared to the integrity we use to uphold. I will never go back to this dealership and of course will let everyone I discuss this with know how shady this store's practices are. More
I was in communication with someone who uses the name, Red Teichert, regarding an SUV that was in stock. The main Hyundai USA website directed us to this dealership originally with an advertised MSRP that Red Teichert, regarding an SUV that was in stock. The main Hyundai USA website directed us to this dealership originally with an advertised MSRP that we would have been open to accept, less any incentives from Hyundai, including Presidents Day sales. After several emails and phone calls from "Red" asking for us to come in and see the SUV, I attempted to validate that they had the model and trim we found. "Red" stated two different times that this vehicle wasn't there and they had none. So we revisited the website and went through the entire build and price process, again, to be presented with the vehicle "Red" stated wasn't in stock. When I challenged him, he came back stating the SUV was $5,000 above the advertised and window sticker prices (see attached). This salesperson was lying and there is nothing worse than working with a dishonest person, especially when purchasing a new vehicle. This "bait and switch" sales tactic is incredibly offensive and had this person honored the advertised price on the window sticker and Hyundai USA website, we might have written a more positive review. Based on the plethora of other reviews, I feel vindicated that we aren't alone in our experience, albeit a sad commentary of the salespeople Vancouver Hyundai hires. As the adage is often said, "Buyer Beware." More
We had an exceptional experience with Vancouver Hyundai. Everyone was extremely professional and kind. We were initially referred to Jim Joy, as my brother had previously purchased a Genesis GV80 from him. Everyone was extremely professional and kind. We were initially referred to Jim Joy, as my brother had previously purchased a Genesis GV80 from him. Jim was very kind but also apologetic because he now works at the Ford portion of the dealership. He referred us to Todd Underhill, who is one of the sales managers at Hyundai. Todd was very understanding and was willing to work with us over the phone because we were coming from Salem. Once we had decided that we would purchase the Hyundai Palisade, we discovered that Todd wouldn't be there on Sunday, and so he referred us to Kahlil. Kahlil was an incredible person to work with. He was dead straight with the numbers and made us feel completely at ease. We felt incredibly lucky to have him help us through our purchase. Once the paperwork was completed, Kahlil introduced us to Brandon in sales to make sure we knew everything we needed to know about the Palisade. Brandon was very personable and professional, and the cherry on top of our Sunday. Additionally, we spoke with Red a few times over the phone while sorting out various details, and he exhibited the same professionalism as the rest of the dealership. I wanted to outline our purchase experience because we ended up interacting with several people while purchasing a car from Vancouver Hyundai, and every single one of them impressed us with their competence, professionalism, and sincere efforts at making the experience smooth and special. My husband and I are extremely grateful. Thank you to you all for your support and your efforts; it looks like all our future Hyundai's will be purchased at Vancouver Hyundai. Sincerely, Family Bergquist More
My wife and I had come to the dealership multiple times to Look at a GV80 they had, and after visiting other luxury brands we ended up coming back because the Salesguy Jake Wilson was awesome, polite, and to Look at a GV80 they had, and after visiting other luxury brands we ended up coming back because the Salesguy Jake Wilson was awesome, polite, and no pressure. I work in Business to business sales and the way they made everything painless and pressure free is mainly why we went back aside from the GV80 being way above par for everything other car we looked at. Thanks again Jake and all the people at Vancouver Genesis / Hyundai. More
Personally, I couldn’t be happier. Jaedon made my experience so simple, i drove home with a smile on my face. If you are seeing this, thank you again Jaedon. Jaedon made my experience so simple, i drove home with a smile on my face. If you are seeing this, thank you again Jaedon. More