Vancouver Ford

Got a delightful follow-up phone call from Lee Mckenzie who showed me around the lot last week. It was nice to be remembered and have her take the time out of her day. who showed me around the lot last week. It was nice to be remembered and have her take the time out of her day. More

Super great experience with Lee M. From the time I got there to the time I left I felt very respected and listened to From the time I got there to the time I left I felt very respected and listened to More

Nice greeting, all questions answered, thought of everything, fast, efficient, awesome people all the way. Antonio was amazing, caring, and enthusiastic. ❤️ everything, fast, efficient, awesome people all the way. Antonio was amazing, caring, and enthusiastic. ❤️ More

Darell always kept me informed on the status of my order very helpful. very helpful on showing me how to set up all the functions for my new F150 Tremor very helpful. very helpful on showing me how to set up all the functions for my new F150 Tremor More

Jeremy in fleet sales helped me with my purchase. He went above and beyond to find the vehicle I wanted and also helped me coordinate some of the secondary work I needed to have done. He was a plea He went above and beyond to find the vehicle I wanted and also helped me coordinate some of the secondary work I needed to have done. He was a pleasure to work with and I would recommend anybody to go to this dealership. In fact, I have already encouraged several people in the market for trucks to visit. More

Many thanks to Steve Bushey at Vancouver Ford for his assistance with my purchase of a 2023 Explorer. There was no pressure to buy, just helpful information and encouragement. When the car arrived, Stev assistance with my purchase of a 2023 Explorer. There was no pressure to buy, just helpful information and encouragement. When the car arrived, Steve very patiently explained how everything works. I highly recommend this dealership if you are looking for a new Ford. Thanks you Steve and anyone else who helped me with this purchase. More

After the delivery problems and Vancouver Ford finally got the car every thing was great . They were very helpful and the salesman Jacob was went the extra mile to make problems and Vancouver Ford finally got the car every thing was great . They were very helpful and the salesman Jacob was went the extra mile to make sure I understood how my new electric car worked. Very pleased. More

The dealership was both professional and friendly. The repair took longer than estimated and they offered a loaner car at no charge. The repair took longer than estimated and they offered a loaner car at no charge. More

Went to Quick lane to have my truck serviced, and they had problems getting the oil filter removed. I realize this took alot of time, but that is no excuse for not completing the fluid checks. I got home had problems getting the oil filter removed. I realize this took alot of time, but that is no excuse for not completing the fluid checks. I got home and did a post trip check and noticed the fluids were not topped off as usual. Normally this is not an issue as they always seemed to complete the check sheet and give me a copy. Did not receive a copy this time, and obviously they were not done. A bit disappointed lately. The last time it was in, the person backing it out of the shop broke a mirror on the pillar of the bay she was backing out of. She did not say anything at the time to the service advisor or me. If I hadn't have been watching her backing out, I probably would have left. Granted, they fixed it then and there, but it was disappointing to think it was damaged and was not reported. I have been taking all of my vehicles there for years and until recently have had minimal issues with their performance. More

Just a very mellow buying experience. Fair deal on a very popular vehicle. Super efficient team. I was in and out in just a couple hours. Fair deal on a very popular vehicle. Super efficient team. I was in and out in just a couple hours. More