Van Horn Chrysler Dodge Jeep Ram of Manitowoc
Manitowoc, WI
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Was looking for a specific vehicle on Carmax. Found the one I bought at Van Horn. Robert, my salesman was awesome. I didn't make it easy for him. His patients and intuition on the sales proce Found the one I bought at Van Horn. Robert, my salesman was awesome. I didn't make it easy for him. His patients and intuition on the sales process was great. I drug my feet for a couple weeks. Lucky for me, the price was lowered during that time. But I still thought it could come down more. And made a very reasonable final offer that was excepted. The dealership is over 1000 miles away from me. Got my loan from my credit union and started the paperwork online. Only had 1 form I had to make a hard copy of the sign. Robert assisted on whole process from start to finish. I set up a shipper to pick up the vehicle after everything was finalized. Only had a couple small issues throughout. One was with the fund transfer, which was handled. The other was getting the out of state registration done. With this dealership, I had to send them the paperwork to do. Wasn't a big issue, but I think if you list vehicles online, you should know states requirements for licenses and registration. I'd still say this was a great process. Thank you Robert for going above and beyond for this sale. More
Peyton was great to work with. Bonus, 4 hours into owning vehicle someone put scratches and scuffs on the back. I brought it back just to see what could be done. Peyton took the ke Bonus, 4 hours into owning vehicle someone put scratches and scuffs on the back. I brought it back just to see what could be done. Peyton took the keys, brought to service department, and they fixed the issues. Give Peyton a 5/5 and the overall experience a 5/5. More
Their tire rotation caused faulty diagnostics from my tire wheel relay when I brought it back to them to fix they denied any wrongdoing and blamed it on my 2012 vehicle age. They Took no responsibility. tire wheel relay when I brought it back to them to fix they denied any wrongdoing and blamed it on my 2012 vehicle age. They Took no responsibility. I had to pay $160 for them to look at the problem THEY CAUSED.. they wanted to charge me $600 to replace the part they damaged. we looked ourselves and found a crimped wire caused by them. This was the second “inspection” they did on this vehicle in 8 days but now this time they magically found $5000 worth of “urgent” repairs. I don’t trust this company and neither should you. They’re just after your money! More
Peyton was super helpful, knowledgeable, upbeat and a pleasure to work with. He made us feel welcome including our youngest child, hooking him up with soda, popcorn and Nintendo Switch to pass the time w pleasure to work with. He made us feel welcome including our youngest child, hooking him up with soda, popcorn and Nintendo Switch to pass the time while we completed paperwork. More
Followed through with everything as agreed upon creating a effortless purchase. Our salesman Deonte answered all questions promptly and was there to facilitate a wonderful buying experience for our daughte a effortless purchase. Our salesman Deonte answered all questions promptly and was there to facilitate a wonderful buying experience for our daughters first car. Highly recommend these guys. Deonte was amazing. Thank you all. More



