Value Kia
Philadelphia, PA
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172 Reviews of Value Kia
Went in there on a monday night , picked a sorento , discussed terms , price and monthly payment on a lease. They checked my credit and were going to give me the keys to take it home, but i had requeste discussed terms , price and monthly payment on a lease. They checked my credit and were going to give me the keys to take it home, but i had requested another color possibly. They told me that they would be able to get it and would call me by 6 pm the very next day. I was assuming i was going back to pick it up the next day. I didnt hear from them until i finally called on thursday (3 full days later).The salesman whose name was Angelo then proceeded to tell me there was a problem and that i would need a Co-Signer which was fine by me. I called back within 3 minutes with my co-signer's info. At this time he was with another customer and i was told he would get right back to me which was fine. $ hours went by and NO call. So i proceeded to drive there myself with the intention of bringing home my new car. When i got there i took a stroll through their lot as 2 salesmen sat outside on their cell phones "texting" and not one person even said "could i help you" as i was about to go in i noticed, from his nametag, Angelo who i had never recieved a call back from. I asked him if he was ever going to call me and he told me that there was NO WAY he could possibly sell me a car based on my credit. This after being APPROVED by Toyota, Nissan , Chevy, Hyundai, Gmc and Honda, i had finally settled on the Sorento. He also hadf said that the car that i wanted was sold and there werent any more on the lot. I would have left a deposit on it had i known that. The very next day 2 other Kia dealers called me and i went to one and it was a totally different experience.They took great care of me and i finally purchased my Sorento. I am 42 yrs old and since i was 24 i had leased a new car every 3 yrs and this was the most unprofessional person or dealer i had ever dealt with in my entire life totally classless and ridiculous. Before this i had never heard of someone saying that they COULDN'T do anything for me. More
There inventory is not correct they say they have no fortes on hand when you call but it's listed and listed same stuff for over 2 months and why would you buy a car 2010 forte with over 35000 miles for fortes on hand when you call but it's listed and listed same stuff for over 2 months and why would you buy a car 2010 forte with over 35000 miles for under 13000 dollars when you can get a car 2010 forte with over 3000 miles for under 13000 dollars it is on there site I would buy the low mileage car I wanna get a car for my parents so I called and they were not to friendly all the kiss are gone. If you wanna run a good dealership keep it maintained and clear off cars that are sold More