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Valley Honda
Aurora, IL
11,093 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer.
Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country.
Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Showing 11,093 reviews
May 26, 2018
Generally very good experience Their price was fair; however they played games with the value of my tradein. After telling me that by trading the car to them rather than selling it Their price was fair; however they played games with the value of my tradein. After telling me that by trading the car to them rather than selling it on the open market I would save the cost of a 7% tax rate (which is applied to the DIFFERENCE between the new car value and the tradein), they proceeded to take back most of that savings by offering me a lower tradein value than the market indicates. They claimed that my car probably would have to be loaded onto a truck to be taken elsewhere to sell, at great cost to them. This was probably not true; it was a very low-mileage Toyota Prius in virtually perfect condition that probably will sell in a few days at a very fair profit margin. This was the only really negative thing I can say about this dealer. In other ways the salesman and his supervisor were very good. More
by AF
May 26, 2018
Very Good Experience We are a repeat customer from 10 years ago and recently worked with both Nick Theodor and Kurt Gonzalez while purchasing a 2018 CR-V. What can be a st We are a repeat customer from 10 years ago and recently worked with both Nick Theodor and Kurt Gonzalez while purchasing a 2018 CR-V. What can be a stressful situation turned out to be a pleasant experience. Both Nick and Kurt were great to work with. More
by Jmg
May 25, 2018
Fred make buying a car a good experience I met Fred when I came in for a test drive of an Accord. He was very helpful and knowledgeable about car market. I visited other car brands and deal I met Fred when I came in for a test drive of an Accord. He was very helpful and knowledgeable about car market. I visited other car brands and dealers in my selection process. When I decided on a Honda Accord and came back to Fred I was very happy with his quick and direct responses. My purchase was a good experience. More
by John2018
Employees Worked With
May 25, 2018
Great dealership It is very nice place to buy car. Let patrik malik to help you out for buying your new car. He will never let you go without buying car from his deale It is very nice place to buy car. Let patrik malik to help you out for buying your new car. He will never let you go without buying car from his dealership.. He will work very hard to get you to the deal.. Thanks Pat.. You are my favorite person of all other dealership..Neal More
by Neal
Employees Worked With
May 25, 2018
Great service. They did everything promptly and offered suitable discounts whenever they could. When purchasing a car again, I will make this dealership my top choi They did everything promptly and offered suitable discounts whenever they could. When purchasing a car again, I will make this dealership my top choice. More
by whturkington
May 25, 2018
Best Honda experience Cesar was extremely helpful and personable while helping me make a decision based on my needs and finicial situation. He made sure I understood all my Cesar was extremely helpful and personable while helping me make a decision based on my needs and finicial situation. He made sure I understood all my options and answered any questions I had. He also followed up with me to make sure I was satisfied. Great experience! More
by Ginaekladious
May 25, 2018
New car purchase Valley Honda is a great dealership to buy a new car. The salesmen seem to know a great deal about each car and are there to help inform you on the dec Valley Honda is a great dealership to buy a new car. The salesmen seem to know a great deal about each car and are there to help inform you on the decision that you are trying to make. Extremely helpful and even though it was a first time experience buying a car, it was an easy process in a friendly environment. More
by Mshabel
Employees Worked With
May 25, 2018
A seamless experience with Eddie Huerta. I was looking for a safe yet affordable vehicle for my son to get back and forth to work. This was my third purchase at Valley Honda. Eddie was unde I was looking for a safe yet affordable vehicle for my son to get back and forth to work. This was my third purchase at Valley Honda. Eddie was understanding of my needs and was knowledgable about the differences in the cars my son test drove. Eddie's calm and pleasant demeanor made the experience of purchasing a vehicle an easy one. More
by Laura
Employees Worked With
Eddie Huerta
May 25, 2018
New Pilot I have worked with Bill and Don for several years and they always take care of me. No pressure at all to close and always available to answer my ques I have worked with Bill and Don for several years and they always take care of me. No pressure at all to close and always available to answer my questions and work with me. Great dealership! More
by sfarrar
May 25, 2018
Friendly and knowledgeable This is my 4 lease. Honda is a great place andeveryone is so friendly. Tom has always taken great care of me and my family This is my 4 lease. Honda is a great place andeveryone is so friendly. Tom has always taken great care of me and my family More
by Milazzo12
Employees Worked With
